Pilot re digitally enabling automated public services in minority languages (Welsh) using distributed text-to-voice

Annwen是一种新型的服务，它使用语音与孤立或弱势的公民互动，并将他们与当地政府、医疗保健和社区服务联系起来。安文由安文同伴扬声器设备和安文网络两部分组成。Annwen Companion是一款新型智能音箱，旨在成为一款包容性、可访问性、随时可用的数字伴侣。结合安文网络中心，它提供了一个始终可用的服务。安文不依赖于宽带和电源，因为它是一个独立的设备，有自己的无线网络。1993年的威尔士语法案规定公共和一些私人机构有义务提供威尔士语。虽然许多说威尔士语的人确实会说两种语言，但他们期望并有权使用他们国家的语言。在数字服务方面，说威尔士语的人被剥夺了公民权，这是安妮的角色，成为解决这个问题的一部分。Annwen是包容性的，因为Annwen将利用语音和自然语言处理的最新发展来提供威尔士语伴侣。低成本处理器技术的可用性意味着我们可以提供一款具有综合性能，能力和出色市场经济性的低成本安文同伴扬声器。我们的团队在工业设计，电子系统，控制平台，无线技术和音频硬件方面的专业知识可以快速组装商业可扩展的硬件产品设计。安文同伴设备连接到无线安文集线器，这是一个新的低功耗广域网的一部分，允许虚拟网格镜像备份点对点移动网状网络。安文网络为大多数偏远的农村地区提供了所需的连接弹性，避免了开始使用安文服务时安装宽带的需要。安文提供卫星连接作为基线连接集线器，随着宽带和4G在农村地区的普及，安文可以直接卸载更新和数据。安文网络的LP-WAN连接将始终为心跳和故障转移服务连接。安文网为不同的公共服务提供者和机构提供了一个共同的服务接口，首次为市民提供了协调一致的体验。Annwen将为提供者和机构提供标准化工具，以提供安全的公民服务和通信，促进公民的健康、福祉、流动性和包容性。对于社区来说，Annwen Companion的内容功能使本地化媒体中心能够创建本地内容、商业服务、相关通信、本地化广告以及管理和审核服务。Annwen建立在一个平台上，由一个出生于威尔士的团队创建，该团队拥有将其发展成为全球业务的专业知识。Annwen将首先扩展到与威尔士社区相关的其他语言，然后扩展到现有数字助理无法有效服务的其他全球社区。在每种情况下，Annwen不仅将消除语言可用性的障碍，而且还将继续弥合社会数字鸿沟，消除实现更大数字包容的障碍。

Annwen is a new type of service that uses voice to interact with isolated or vulnerable citizens and connects them to local government, healthcare and community services. Annwen consists of two elements – the Annwen Companion speaker device and the Annwen Network. Annwen Companion is a new type of smart speaker designed as an inclusive, accessible, always available, digital companion. Combined with the Annwen Network Hub, it provides a service that is always available. Annwen is not dependant on broadband and power as it is a standalone device with its own wireless network.The Welsh Language Act of 1993 placed a duty on public and some private bodies to offer Welsh language. While it is true that many Welsh speakers are bilingual, they have an expectation and a right to be served in the language of their country. In respect of digital services, Welsh speakers are being disenfranchised, and it is Annwen's role to be part of addressing this. Annwen is inclusive as Annwen will make use of the latest developments in speech and natural language processing to deliver a Welsh language companion.The availability of low-cost processor technology means that we can deliver a device at a low cost Annwen Companion speaker with comprehensive performance, capability and excellent market economics. The expertise in particular within our team around industrial design, electronic systems, control platforms, wireless technology and audio hardware to quickly assemble a commercially scalable hardware product design.Annwen Companion devices connect to a wireless Annwen Hub, part of a new low-powered wide area network that allows a virtual mesh to mirror a backup peer to peer mobile mesh network. Annwen Network provides the resilience of connectivity needed for the most rural of isolations, avoiding the need to install broadband to begin using the Annwen service. Annwen offers satellite connectivity as a baseline connecting Hubs and as broadband and 4G become more available in rural areas, Annwen can offload updates and data directly. Annwen Network’s LP-WAN connectivity will always be connected for heartbeat and failover services.The Annwen Network provides a common interface to services by different public providers and agencies, providing co-ordinated citizen experiences for the first time. Annwen will provide standardised tools for providers and agencies to deliver secure citizen services and communications for the health, wellbeing, mobility and inclusion of citizens.For communities Annwen Companion’s content capabilities enables localised media hubs for creating local content, commercial services, relevant communications, localised advertising and the administrative and moderation services.Annwen is built on a platform to deliver at scale created by a team that has the expertise to develop this into a global business, born in Wales. Annwen will expand to additional languages relevant to the communities in Wales as a first priority and then expand out into other global communities not served effectively by incumbent digital assistants. In each case Annwen will not only remove barriers to usability from language but Annwen will also continue to bridge societal digital divides and remove barriers to greater digital inclusion.