Digital inclusion. An accessible 999

我是Becca Hume， TapSOS的创始人；一家技术公司，设计用于向999\报告的数字通信工具。我们的TapSOS应用程序最初是为聋人和重听人士设计的，它提供了一个非语言工具，可以向警察、消防救援、救护车和海岸警卫队发出警报。除了我们的主流应用程序，我们正在为家庭暴力受害者建立第一个数字工具，以便在拨打999不安全时谨慎报告。这是为了应对2019冠状病毒病导致的家庭暴力风险增加和水平大幅上升。TapSOS技术适用于所有人。我们有机会开发专门的服务设计，以增强用户与999\互动时的体验。特别是，我们将开发我们的技术来满足分类需求，例如，身体，发育，行为/情感和感官。

My name is Becca Hume, founder of TapSOS; a technology company designing digital communication tools for reporting to 999\.Our TapSOS app, initially designed for Deaf and Hard of Hearing, provides a non-verbal tool for creating alerts to Police, Fire & Rescue, Ambulance and Coastguard.In addition to our mainstream app, we are building the first digital tool for victims of Domestic Abuse for discreet reporting when calling 999 isn't safe. This was is in response to the increased risk and significant rise of levels of Domestic Abuse as a result of COVID-19\.TapSOS technology is meant for everyone. We have an opportunity to develop specialised service design to enhance a user's experience when interacting with 999\.In particular we will develop our technology to address categorised needs such as, Physical, Developmental, Behavioural/Emotional and Sensory.