ENGAGING WITH PLACE AND MANAGING SPACE: Transforming policy, statutory advice, management, and visitor experience in England's historic churches

“参与场所和管理空间”提供了一个独特的机会，利用历史和社会科学研究来提高游客对大教堂和伟大教堂的享受和欣赏，这些教堂包括许多英国最重要和最受欢迎的遗产遗址。英国的大教堂现在每年接待超过1000万的游客，并在促进社区凝聚力，分享其丰富的精神，文化和教育资源以及通过旅游业刺激城乡经济发展方面发挥着越来越大的作用。AHRC的“朝圣和英格兰大教堂，过去和现在”（PEC）项目探索了对过去建筑使用的更深入的历史理解的方法，加上对今天游客需求的新的基于证据的见解，可以支持大教堂吸引更广泛的受众和服务社区。重点强调的关键问题包括寻找适应建筑物多重角色的新方法；为来自不同背景的游客创造友好、吸引人的空间的价值；感官经验的中心性；为所有访客提供开放式的欢迎；在决定改造或改变建筑物以增强游客供应时，需要更多地认识到这些因素。在项目的最后一年，教堂面临的机遇和挑战出人意料地成为全国关注的焦点，因为政府和教会赞助的三份主要报告的出版：教堂和他们的社区：关于大教堂不同角色的报告，伯恩勋爵的阿伯里斯特威斯（社区和地方政府部门，2017）；泰勒评论：英国教堂和大教堂的可持续性（DCMS, 2017）；大教堂工作组报告草案，2018年。PEC的研究成果受到普遍欢迎，为当前的审查和规划过程提供了重要的观点。主要的利益相关者现在要求帮助将PEC研究纳入所有教会的长期决策、法定指导、管理和培训中。因此，这个后续项目的驱动因素是：-将对空间管理的历史理解应用于当今游客需求的价值，促进了“文化遗产规划”项目的研究结果-认识到目前评估“意义”（一个地方的文化和自然遗产价值的总和）的过程将从“文化遗产规划”的研究观点中受益匪浅；促进了解和加强项目评估和审批——认识到对建筑功能的更深入了解将有助于资助者和申请人开发更健全、更有效的项目——遗产志愿服务不断变化的环境所带来的压力，以及需要更多的信息和培训，以帮助工作人员和志愿者吸引越来越多样化的受众。应英格兰最大的遗产部门的主要利益相关者的要求，该项目将在历史英格兰、其他法定机构、英格兰教会以及管理其42座大教堂和16200个教区教堂的人之间带来一种新的、变革性的合作。本项目以PEC研究成果为基础，有5个关键环节：与历史悠久的英格兰、其他法定顾问和英格兰教会合作制定国家政策；试行游客参与的新方法，与选定的大教堂和教堂合作，加强关键空间，为游客互动提供创造性的新机会；通过在线手册和研讨会提供新的国家指导；与英国国教和历史悠久的英格兰合作，通过国家志愿者战略/计划支持和培训员工和志愿者，重点是理解、管理和适应空间，以增强游客的体验和享受，与资助机构合作，加强对项目的支持和指导

'Engaging with Place and Managing Space' offers a unique opportunity to use historical and social science research to enhance visitor enjoyment and appreciation of the cathedrals and great churches which comprise many of England's most important and best-loved heritage sites.CONTEXTEnglish cathedrals now welcome over 10 million visitors each year and have a growing role in promoting community cohesion, sharing their rich spiritual, cultural, and educational resources, and stimulating economic development in urban and rural contexts through tourism. The AHRC 'Pilgrimage and England's Cathedrals, Past and Present' (PEC) project explored ways in which much greater historical understanding of the use of buildings in the past, coupled with fresh evidenced-based insights into visitor needs today, could support cathedrals in engaging wider audiences and serving communities. Key issues highlighted include finding new ways to accommodate the multiple roles of buildings; the value of creating user-friendly, inviting spaces for visitors from all backgrounds; the centrality of sensory experience; offering an open-ended welcome to all visitors; and the need for greater recognition of these factors in decisions about adapting or changing buildings to enhance visitor provision. In the final year of the project, the opportunities and challenges facing cathedrals were unexpectedly brought into urgent national focus by the publication of three major government and church sponsored reports: Cathedrals and their Communities: A Report on the Diverse Roles of Cathedrals, Lord Bourne of Aberystwyth (Department for Communities and Local Government, 2017); The Taylor Review: Sustainability of English Churches and Cathedrals (DCMS, 2017); Cathedrals Working Group Draft Report, 2018. The PEC research outcomes have been universally welcomed as offering essential perspectives in the current process of review and planning. Key stakeholders are now requesting help in embedding the PEC research in long-term policy-making, statutory guidance, management and training for all churches. This Follow-on project is thus driven by: - the catalyst of PEC project findings on the value of applying historical understanding of the management of space to visitor needs today- acknowledgement that current processes for assessing 'significance' (the sum of the cultural and natural heritage values of a place), will benefit greatly from PEC research perspectives, promoting understanding and strengthening project evaluation and approval- recognition that greater understanding of the ways in which buildings function will help funders and applicants to develop more soundly-based and effective projects - pressures created by the changing landscape of heritage volunteering and the need for additional information and training to help staff and volunteers engage increasingly diverse audiences OUTCOMESThis initiative, requested by the key stakeholders in England's largest heritage sector, will bring about a new, transformative collaboration between Historic England, other statutory bodies, the Church of England, and those managing its 42 cathedrals and 16,200 parish churches. This project has 5 key strands of activity building on PEC research findings: SHAPING NATIONAL POLICY in partnership with Historic England, other statutory advisors, and the Church of EnglandPILOTING FRESH APPROACHES TO VISITOR ENGAGEMENT, working with selected cathedrals and churches to enhance key spaces and offer creative new opportunities for visitor interactionPROVIDING NEW NATIONAL GUIDANCE through an online handbook and workshops, in partnership with the Church of England and Historic EnglandSUPPORTING AND TRAINING STAFF AND VOLUNTEERS through a national volunteer strategy/programme focused on understanding, managing, and adapting spaces to enhance visitor experience and enjoyment WORKING WITH GRANT-MAKING BODIES TO STRENGTHEN SUPPORT AND GUIDANCE FOR PROJECTS