Made Smarter Innovation - People-Led Digitalisation

想象一下，你负责贵公司制造业的数字化之旅。你知道，通过在整个制造业价值链中嵌入数字化，将带来成功。然而，您的制造产品组合多种多样，例如大批量快速移动的白色家电、新型医药生物药物、汽车零部件、化学合成和飞机航空电子设备。你还设计、制造和运营核设施。每个行业都声称它们是独一无二的；然而，你的经历证明，根本的挑战是共同的--尽管表达方式往往不同！你已经从1980年的“S”中吸取了教训，当时企业采用自动化是因为‘它是新的闪亮的技术’，但生产率节约并不总是实现的，而《Made Smarter Review》证明，2017年生产率挑战仍然存在--尽管技术是可用的。你知道，人是关键因素。您已经看到，由于员工退缩、缺乏参与度/技能/领导力以及糟糕的变革管理，制造系统无法交付(《Made Smarter Review 2017》，Vander Luis Da Silva等人。2020)。你认识到，通过数字化在制造业中创造价值需要对人的投资。您认为，当前技术、数据和人员的正确组合可以实现当今的智能制造，即如果我们拥有合适的人员，我们可以做出反应迅速、反应迅速的明智决策，利用实时数据和信息实现制造价值最大化。然而，要培养数字化的人，尤其是制造业的人，你认为制造业公司需要一个过程来遵循，无论行业和规模。该中心的愿景是使“英国制造业能够通过投资于他们最大的资产--人来年复一年地提高生产率”。这项投资将导致数字化的普及。作为我们雄心勃勃的中心的一部分，主题4--“社会和文化变革：管理数字技术的颠覆性影响”。即，实现数字参与人是核心，将占我们活动的高达65%。约56%的英国制造业(2019年第二季度)是对英国制造业至关重要的中小企业。为了实现数字参与人员的目标，我们的研究将通过主题3--我们的第二个核心主题--“互联和多功能供应链”来参与整个制造业价值链。然而，我们认识到，投资于人将‘触及’所有主题，我们的网络活动将是利用Made Smarter投资的价值的关键。总而言之，我们的假设是，无论制造业和公司规模如何，导致数字参与人员的共同过程都是可以在实践中实现的，即在工业中。将我们的研究嵌入到航空制造中的影响表明，工程师认为他们需要的数据/信息，而不是他们用来做出决策的数据/信息。通过制造业数字化和人为因素的结合，我们能够将他们的生产率提高47%。这是通过一个循序渐进的过程实现的，使用数据分析、人为因素和观察行动中的人。我们的中心将建立在这些专业知识的基础上，创建一个通用的流程，供英国制造业使用，从而提高生产率。

Imagine you are responsible for the digitisation journey of your company's manufacturing. You know by embedding digitisation throughout the whole manufacturing value chain will bring success. However, your manufacturing portfolio is diverse e.g. high volume fast moving white goods, novel pharmaceutical biological drugs, automotive components, chemical synthesis and aircraft avionics. You also design, manufacture and operate nuclear facilities. Each of the sectors claim they are unique; however, your experience evidences the underlying challenges are common - although often articulated in different ways!You have learnt lessons from the 1980's where companies adopted automation because 'it was the new shiny technology" but productivity savings were not always realised, and the Made Smarter Review evidenced that in 2017 productivity challenges, still remain - even though the technology is available. You know that people are the critical element. You have seen manufacturing systems fail to deliver because of employee pushback, lack of engagement/skills/leadership as well as poor change management (Made Smarter Review 2017, Vander Luis Da Silva, et al. 2020). You recognise to create value in manufacturing through digitalisation needs investment in people. It is your view that the right combination of current technology, data and people can deliver SMART manufacturing today i.e. if we have the right people, we can be responsive, reactive, make smart decisions to maximise manufacturing value using live data and information. However, to achieve digitally engaged people, especially in manufacturing you believe there needs to be a process for manufacturing companies to follow, regardless of sector and size.The vision of this centre is to enable 'UK Manufacturing to improve their productivity year on year by investing in their biggest assets - people"". This investment will lead to the uptake of digitalisation. As part of our ambitious centre, Theme 4 - "Societal and cultural change: managing the disruptive impact of digital technologies." i.e. achieving digitally engaged people is core and will account for up-to 65% of our activities. Around 56% of UK manufacturing (Q2, 2019) are SMEs which are critical to UK Manufacturing. To meet our goal of digitally engaged people our research will engage the whole manufacturing value chain through Theme 3 - "connected and versatile supply chain" our second core themeHowever, we recognise investing in people will 'touch' all of the themes and our networking activities will be crucial in leveraging value from the Made Smarter investments.In summary, our hypothesis is that regardless of manufacturing sector and company size a common process leading to digitally engaged people is achievable in practice i.e. in industry. Impacts from embedding our research into aerospace manufacturing demonstrated the data/information engineers believed they needed, was not the data/information they used to make decisions. We were able to increase their productivity by 47% through a combination of manufacturing digitalisation and human factors. This was achieved through a step-by-step process, using data analytics, human factors and observing people in action. Our centre will build on this expertise and create a generic process for use across UK manufacturing - leading to increased productivity.