Evaluation for the National Emergencies Trust: First Activation for COVID-19

国家紧急状态信托基金(NET)成立于2019年11月。Net是一个独立的机构，在国内发生灾难的时候，它被信任协同工作，公平有效地筹集和分配资金。2020年3月，由于新冠肺炎的广泛流行，英国政府宣布全国进入紧急状态。Net启动，并正在与社区基金会和当地慈善机构等当地分销合作伙伴合作，确保财政支持在社区和组织最需要的时候到达他们最需要的地方。NET及其合作伙伴将在商定的参数范围内迅速开展工作，以关怀和同情的方式分配资金。他们的总体目标是为英国公众提供服务；适当使用公众捐赠的资金来支持那些受国家灾难影响的人，并以产生国家信任的方式这样做。Net与诺丁汉特伦特大学社会科学学院建立了现有的关系。他们一直在与一个学术研究小组合作，研究应急管理和灾难恢复的背景。作为这一信任关系的一部分，双方同意，当NET首次启动时，台大将完成评估。这项评价的总体目的是客观地评估活动相对于其目标的相关性、效率、效力和可持续性，以确保问责制。这将分两个阶段完成：第一阶段：回顾。这将涉及对当前激活进度的初步评估，这将反馈给利益攸关方，并告知激活的后期阶段(回顾)第二阶段：展望未来。这将涉及对激活进行彻底、全面的评估，并将通知未来的激活。由于第一阶段将是快速评价，它将只评价在当前激活期间将继续存在的内容，并将重点评价政策和程序以及工作人员执行这些政策和程序的经验。第二阶段将对激活的所有方面进行更全面的评估，并将评估所作决定的短期和长期影响。用于评估激活的标准是：相关性：激活是否满足Net的战略目标？效率：资源是否得到有效管理和使用？激活管理是否迅速高效？有效性：启动行动是否实现了将财政援助公平分配给最有需要的人的目的和目标？结果：作为激活的结果，发生了什么社会、心理和经济后果？可持续性：工作的结构和组织在可能的激活时间内是可持续的吗？关系：仅适用于第一次激活：激活过程中的流程是否有助于加强与社区合作伙伴、利益相关者和政府的关系？质量保证：审查和评估启动监测和评价系统的质量，特别是：评估指标的适当性，并评估监测协议的稳健性和可靠性。基础设施：确定激活结束后将保留哪些基础设施。管理：审查网络管理结构、能力和激活期间的能力，以确定良好和领先的做法，以及为未来的激活而改进的领域，包括为同时发生的紧急情况做好准备和计划。评价结果将为Net的利益攸关方，包括SLT、受益组织、慈善委员会和政府对应机构的决策过程提供信息。此外，评价将确定吸取的经验教训、良好做法，并为今后的活动提出建议。

The National Emergencies Trust (NET) launched in November 2019. NET is an independent body that is trusted to work collaboratively to raise and distribute funds fairly and efficiently at a time of domestic disaster. In March 2020 the UK Government declared a national emergency in relation to the widespread pandemic of COVID-19. NET activated and is working collaboratively with local distribution partners such as community foundations and local charities to ensure financial support reaches the communities and organisations that need it most, when they need it most. NET and their partners will work swiftly within agreed parameters to distribute funds with care and compassion. Their overall aim is to provide a service to the UK public; to appropriately use money donated by the public to support those affected by a national disaster, and to do so in way that engenders the trust of the Nation. NET have an existing relationship with the School of Social Sciences at Nottingham Trent University. They have been working with an academic research group researching the context of emergency management and disaster recovery. As part of this trusted relationship, it was agreed that when NET first activated, NTU would complete the evaluation. The overall purpose of this evaluation is to objectively assess the relevance, efficiency, effectiveness, and sustainability of the activation relative to its objectives, in order to ensure accountability. This will be completed in two phases: Phase 1: Looking Back. This will involve an initial evaluation of the current progress of the activation, which will feed back to stakeholders and inform later stages of the activation (looking back) Phase 2: Looking Forward. This will involve a thorough, holistic evaluation of the activation, and which will inform future activations. As Phase 1 will be a rapid evaluation, it will only evaluate elements that will continue over the duration of the current activation, and will focus on evaluating policy and procedures, and staff experiences of implementing these. Phase 2 will be a more comprehensive evaluation of all aspects of the activation and will evaluate the short- and long-term impacts of the decisions made. The criteria used to evaluate the activation are: Relevance: Did the activation meet NET's strategic objectives? Efficiency: Were resources managed and used efficiently? Was the activation managed swiftly and efficiently? Effectiveness: Did the activation achieve its aims and objectives of fairly distributing financial aid to those in most need? Outcomes: What social, psychological, and economic outcomes occurred as a result of the activation? Sustainability: Were the structures and organisation of work sustainable for the likely length of the activation? Relationships: for the first activation only: Do the processes during activation facilitate strengthening relationships with community partners, stakeholders, and government? Quality Assurance: Review and assess the quality of the activation monitoring and evaluation system, specifically: Assess the appropriateness of the indicators and also assess the robustness and reliability of the monitoring protocols. Infrastructure: Identify what infrastructure will remain after the activation ends. Governance: Review NETs governance structures, capacity and capability during activation, to identify good and leading practice, and areas to improve for future activations, including preparedness and plans for concurrent emergencies. Outcomes from the evaluations will inform the decision-making processes of NET's stakeholders, including the SLT, beneficiary organisations, Charity Commission, and Government counterparts. Additionally, the evaluations will identify lessons learned, good practice, and make recommendations for future activations.