The Impact of Digital Distractions and Multitasking on Crowdworkers' Work-life Balance

随着智能手机的出现，通知的性质发生了微妙的变化，用户每天从各种数字来源接收60多个警报。研究的总体目标是调查数字干扰对众包工作者工作压力的影响，并探索如何通过使用生产力管理工具来改善他们的工作与生活平衡。在研究的第一阶段，该项目将使用上下文查询来查看众包工作者在完成任务时遇到的通知类型，以便了解行为和关注中断。在工作环境中与用户交谈并直接观察他们将为研究的下一阶段提供信息，其中压力和专注水平以及数字活动日志的测量将用于确定他们对生产力的感知影响。该项目可以通过探索通知疲劳如何对众包工作者的工作相关任务产生不利影响来推进。此外，通过定量和定性方法分析的数据将用于研究重新控制数字干扰的可能方法-这些方法可以采取数字干预的形式，以帮助提高生产力并减轻众包工作者的压力。

With the advent of smartphones, the nature of notifications has subtly changed, with users receiving over 60 alerts per day from various digital sources. The overall objecttive of the research is to investigate the role of digital distractions on work-related stress for crowdworkers and to explore ways in which their work-life balance could be improved with the use of productivity management tools.In the first phase of the research, the prject will use contextual inquiry to look at the types of notifications crowdworkers encounter while completing tasks in order to understand behaviours and concerns about interruptions. Conversing with users in the context of their work and directly observing them will informa the next phase of the research, in which measures of stress and focus levels and digital activity logs will be used to ascertain their perceived effects on productivity.The project could progress by exploring how notification fatigue might have an adverse effect on work related tasks for crowdworkers. Furthermore, data analysed via quantitative and qualitative methods will be used to investigate possible means to regain control over digital distractions - these could take the form of digital interventions to help improve productivity and reduce stress in crowdworkers.