Interruptions, work coordination, and resilience

越来越多的证据表明，医院临床医生经历的工作场所中断次数与可能导致患者伤害的临床差错等结果之间存在关联。然而，仍然没有直接证据表明干扰会导致临床错误。该项目寻求这样的证据，但也将中断视为正常工作协调的组成部分。这个项目调查中断的起源和需求，测试中断和错误之间的因果关系，并探索工作场所的改进作为处理对中断的担忧的一种手段。这项研究将为临床领导制定有关医疗工作场所分心和干扰的政策提供坚实的基础。

Evidence is emerging of an association between the number of workplace interruptions that hospital clinicians experience and outcomes such as clinical errors that could cause patient harm. However there is still no direct evidence that interruptions cause clinical errors. This project seeks such evidence, but also views interruptions as an integral part of normal work coordination. This project investigates the origin and need for interruptions, tests causal connections between interruptions and errors, and explores workplace improvements as a means to handle concerns about interruptions. This research will provide a solid basis from which clinical leaders can formulate policy about distractions and interruptions in the healthcare workplace.