Using patient experiences of adverse events to improve health service delivery and practice.

保健期间的伤害（称为不良事件）可能很严重。已经建立了报告系统，但令人震惊的是，患者对不良事件的经历仍然缺失。为了充分有效，在设计政策和服务时必须考虑到这些经验。这项研究将从患者的角度提供一个独特而全面的不良事件发生情况，并利用这些数据来加强政策和服务响应。

Harm during health care (referred to as adverse events) can be serious. Reporting systems have been developed but patients’ experiences of adverse events have remained alarmingly absent. In order to be fully effective policy and services must be designed with these experiences in mind. This study will provide a unique and comprehensive picture of the occurrence of adverse events from the patient's perspective and use this data to enhance policy and service responses.