Perceived communication effectiveness in implementation strategies: a measurement scale.
Perceived communication effectiveness in implementation strategies: a measurement scale.
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DOI：
10.1186/s43058-022-00284-4
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发表时间：
2022-04-08
影响因子：
--
通讯作者：
Taxman FS
中科院分区：
文献类型：
--
作者：
Zhao X;Toronjo H;Shaw CC;Murphy A;Taxman FS
基于通信的活动和产品（即培训计划、网络研讨会）是向各种受众传递信息的实施策略的关键组成部分。受众对沟通有效性的看法有助于深入了解执行工作可能成功或失败的过程和机制。为了推进这方面的研究，需要一种心理测量学上健全的测量感知沟通有效性（PCE）的工具。一个专家小组确定了个人教育的理论基础和概念领域，并起草了初步项目。最近完成了执行领导培训的五个惩教专业人员焦点小组审查了这些项目，并提供了改进意见。修订后的项目随后被纳入正在进行的电子学习课程的基于调查的评估中，该课程旨在改进一线缓刑官在实地监督个人时所使用的做法。使用评估调查的数据（n随访= 358，Nbaseline+随访= 159）评估最终6项量表的析因结构及其收敛效度、发散效度和预测效度。对PCE的最终量表进行验证性因子分析，证明其符合。PCE与实施结果（可接受性，r = .819, p < .001；适当性，r = .809, p < .001；可行性，r = .754, p < .001）强相关，但与评估需求量表不相关（r = -）。051, p = .422)，证明了收敛和发散的有效性。在控制基线值和其他混杂因素后，PCE与关键培训结果（包括员工对循证实践的使用感知（β = 0.230, p < 0.05）、机构氛围（β = 0.261, p < 0.05）和价值一致性（β = 0.209, p < 0.05））之间存在显著相关性，证明了PCE的预测有效性。PCE量表在心理计量学上是合理的，可以成为衡量受众对基于通信的实施活动和产品的接受程度和潜在影响的有用工具。在线版本包含补充材料，可在10.1186/s43058-022-00284-4获得。
Communication-based activities and products (i.e., training programs, webinars) are a critical component of implementation strategies that relay information to various audiences. Audience perceptions of communication effectiveness contribute important insight into the processes and mechanisms through which an implementation effort may succeed or fail. To advance research on this front, a psychometrically sound instrument for measuring perceived communication effectiveness (PCE) is needed. An expert panel identified the theoretical foundations and conceptual domains of PCE and drafted preliminary items. Five focus groups of correctional professionals who had recently completed an implementation leadership training reviewed the items and provided feedback for refinement. Revised items were then included in a survey-based evaluation of an ongoing eLearning curriculum designed to improve the practices used by front-line probation officers in supervising individuals in the field. The factorial structure of a final 6-item scale as well as its convergent, divergent, and predictive validity was evaluated using data from the evaluation surveys (Nfollow-up = 358, Nbaseline+follow-up = 159). Confirmatory factor analysis of the final scale of PCE demonstrated adequate fit. PCE was strongly correlated with measures of implementation outcomes (acceptability, r = .819, p < .001; appropriateness, r = .809, p < .001; and feasibility, r = .754, p < .001), yet uncorrelated with a scale of need to evaluate (r = − .051, p = .422), demonstrating both convergent and divergent validities. The predictive validity of PCE was evidenced by significant associations between PCE and key training outcomes, including perceived staff use of evidence-based practices (β = .230, p < .05), agency climate (β = .261, p < .05), and value concordance (β = .209, p < .05), after controlling for baseline values and other confounders. The PCE scale is psychometrically sound and can be a useful tool for gauging audience receptivity to and the potential impact of communication-based implementation activities and products. The online version contains supplementary material available at 10.1186/s43058-022-00284-4.
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DOI：
10.1080/10705519909540118
发表时间：
1999-01-01
影响因子：
6
作者：
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通讯作者：
Bentler, Peter M.
影响因子：
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影响因子：
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作者：
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影响因子：
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作者：
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通讯作者：
Serin, Ralph
影响因子：
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作者：
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通讯作者：
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