Human-Machine Partnerships in the Future of Work: Exploring the Role of Emerging Technologies in Future Workplaces

Human-Machine Partnerships in the Future of Work: Exploring the Role of Emerging Technologies in Future Workplaces
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未来工作中的人机合作伙伴关系:探索新兴技术在未来工作场所中的作用

DOI:
10.1145/3462204.3481726
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发表时间:
2021
期刊:
Companion Publication of the 2021 Conference on Computer Supported Cooperative Work and Social Computing
影响因子:
--
通讯作者:
Malte F. Jung
Malte F. Jung
中科院分区:
--
文献类型:
--
作者:
Eunjeong Cheon;Cristina Zaga;Hee Rin Lee;M. Lupetti;Lynn S. Dombrowski;Malte F. Jung

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工作场所中的技术一直是CSCW的一个主要焦点,包括研究协作工作的技术,探索新的工作环境,并解决工作场所中技术的政治和组织方面的重要性。人工智能和机器人等新兴技术已被部署在各种工作场所,其扩散正在迅速扩大。这些技术不仅改变了工作的性质,而且加强了工作场所的权力和社会动态,这要求我们重新思考新兴技术与人类工人之间的合法关系。确定这些新兴技术将如何与在工作场所权力和发言权有限的人类工人发展关系,对于制定公平的未来工作安排至关重要。这些新兴技术如何与人类工人建立互利的伙伴关系?在这个为期一天的研讨会中,我们试图通过强调我们如何定义HMP可能会塑造未来工作机器人的设计来说明人机合作伙伴关系(HMP)的意义。通过整合跨学科的观点,我们的目标是开发一个分类的HMP,我们可以扩大我们的关系体现代理,但也评估和重新考虑现有的理论,方法和认识论的挑战,在HMP研究。
Technologies in the workplace have been a major focus of CSCW, including studies that investigate technologies for collaborative work, explore new work environments, and address the importance of political and organizational aspects of technologies in workplaces. Emerging technologies, such as AI and robotics, have been deployed in various workplaces, and their proliferation is rapidly expanding. These technologies have not only changed the nature of work but also reinforced power and social dynamics within workplaces, requiring us to rethink the legitimate relationship between emerging technologies and human workers. It will be critical to the development of equitable future work arrangements to identify how these emerging technologies will develop relationships with human workers who have limited power and voice in their workplaces. How can these emerging technologies develop mutually beneficial partnerships with human workers? In this one-day workshop, we seek to illustrate the meaning of human-machine partnerships (HMP) by highlighting that how we define HMP may shape the design of future robots at work. By incorporating interdisciplinary perspectives, we aim to develop a taxonomy of HMP by which we can broaden our relationship with embodied agents but also evaluate and reconsider existing theoretical, methodological, and epistemological challenges in HMP research.
以工人为中心的设计:扩展支持劳动力的人机交互方法
DOI: 10.1145/3334480.3375157
发表时间: 2020
期刊: ACM CHI 2020
影响因子: --
作者:
Fox, Sarah E.;Khovanskaya, Vera;Crivellaro, Clara;Salehi, Niloufar;Dombrowski, Lynn;Kulkarni, Chinmay;Irani, Lilly;Forlizzi, Jodi
通讯作者: Forlizzi, Jodi