Surviving or thriving? Enhancing the emotional resilience of social workers in their organisational settings
Surviving or thriving? Enhancing the emotional resilience of social workers in their organisational settings
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生存还是繁荣？
DOI：
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发表时间：
2018
影响因子：
1.6
通讯作者：
George Palattiyil
中科院分区：
文献类型：
--
作者：
Sarah Rose;George Palattiyil
由于压力导致的高缺勤率，以及招聘和留住员工的问题表明，社会工作是一个具有挑战性的职业。尽管如此，许多社会工作者还是从他们的角色中获得了很大的满足感。各种研究都集中在社会工作中的压力管理上。很少有人关注社会工作者如何在面对挑战时保持弹性，并在他们的角色中茁壮成长。利用社会建构主义的方法来探索社会工作者如何在其职业背景下概念化情绪弹性，通过对地方当局团队雇用的13名社会工作者的半结构化访谈收集数据。调查结果强调了被采访的社会工作者如何将情绪弹性与压力管理联系起来。组织和结构因素被认为比与服务使用者一起工作的情感强度更能威胁复原力。当弹性被定义为压力管理时，逆境的来源需要解决，使社会工作者能够生存。弹性需要被重新定义为积极适应社会工作角色的挑战，以促进使工作者茁壮成长的因素。这项研究的深刻见解提醒我们重新审视社会工作机构的范围，以增强其员工的应变能力。
Summary High rates of absence due to stress, and issues with recruitment and retention of staff suggest that social work is a challenging profession. Despite this, many social workers gain a great deal of satisfaction from their role. Various studies have focused on stress management in social work. Less attention has been paid to how social workers maintain resilience in the face of challenges and thrive in their role. Drawing on a social constructionist approach to explore how social workers conceptualise emotional resilience in the context of their profession, data were collected through semi-structured interviews with 13 social workers employed in local authority teams. Findings The findings highlight how emotional resilience tended to be associated with stress management by the social workers interviewed. Organisational and structural factors were felt to threaten resilience more than the emotional intensity of working with service users. Application When resilience is conceptualised as stress management, sources of adversity need to be addressed to enable social workers to survive. Resilience needs to be reconceptualised as positive adaptation to the challenges of the social work role in order to promote factors that enable workers to thrive. The insights from the study exhort us to re-examine the scope of social work organisations to enhance the resilience of their workers.
影响因子：
7.6
作者：
Tugade, MM;Fredrickson, BL
通讯作者：
Fredrickson, BL