Explaining the Variable Effects of Social Support on Work-Based Stressor-Strain Relations: The Role of Perceived Pattern of Support Exchange.

Explaining the Variable Effects of Social Support on Work-Based Stressor-Strain Relations: The Role of Perceived Pattern of Support Exchange.
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DOI:
10.1016/j.obhdp.2010.09.002
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发表时间:
2011-01-01
影响因子:
4.6
通讯作者:
Bamberger PA
Bamberger PA
中科院分区:
管理学2区
文献类型:
--
作者:
Nahum-Shani I;Bamberger PA

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为了解释关于社会支持对基于工作的压力-紧张关系的缓冲作用的混合经验结果,我们假设,获得的支持水平的增加是缓冲还是加剧了工作负荷对员工健康和福祉的有害影响取决于员工在其亲密关系中进行支持性交流的一般模式。具体地说,我们建议,接受社会支持的缓冲作用取决于员工是否认为他/她的社会交换是互惠的(给予的支持等于获得的支持)、欠回报(给予的支持超过得到的支持)或过度回报(得到的支持超过给予的支持)。基于随机抽样的蓝领工人的纵向数据,我们的发现支持我们的预测,表明社会支持对工作时间(一方面)与员工健康和幸福感(另一方面)之间的关系的缓冲作用随着员工与其亲密支持提供者之间的交换关系模式的不同而不同。
Seeking to explain mixed empirical findings regarding the buffering effect of social support on work-based stress-strain relations, we posit that whether an increase in the level of support received buffers or exacerbates the harmful effects of workload on employee health and well-being is contingent upon the general pattern characterizing an employee supportive exchanges across his/her close relationships. Specifically, we propose that the buffering effect of receiving social support depends on whether the employee perceives his/her social exchanges as reciprocal (support given equals support received), under-reciprocating (support given exceeds support received), or over-reciprocating (support received exceeds support given). Based on longitudinal data collected from a random sample of blue-collar workers, our findings support our predictions, indicating that the buffering effect of social support on the relationship between work hours (on the one hand) and employee health and well-being (on the other) varies as a function of the pattern of exchange relations between an employee and his/her close support providers.
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