RELATIONSHIP BETWEEN QUALITY MANAGEMENT PRACTICES AND COMPETITIVE PERFORMANCE JAPANESE QUALITY AWARD PERSPECTIVE
RELATIONSHIP BETWEEN QUALITY MANAGEMENT PRACTICES AND COMPETITIVE PERFORMANCE JAPANESE QUALITY AWARD PERSPECTIVE
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质量管理实践与竞争绩效之间的关系 日本质量奖观点
DOI：
10.20586/joms.2.1_16
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发表时间：
2011
期刊：
影响因子：
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通讯作者：
Y. Matsui
中科院分区：
文献类型：
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作者：
C. Phan;Y. Matsui
本文介绍了基于我们的框架对质量管理实践与竞争绩效之间的关系进行实证研究的结果，以分析日本质量奖（JQA）的评估标准。应用路径分析技术使用从 163 个制造工厂收集的数据来测试所提出的框架，结果表明数据与 JQA 模型吻合良好。多元回归分析用于确定路径系数，该系数分解为直接效应和间接效应。具有竞争力的绩效在很大程度上是由流程管理来解释的。此外，高层管理人员的领导力、信息分析、客户关系和劳动力管理被发现与竞争绩效间接相关。我们的研究结果表明，应采用 JQA 模型作为商业组织自我创新的框架，以获得竞争优势。
This paper presents the results of an empirical study on the relationship between quality management practices and competitive performance based on our framework to analyze the evaluation criteria for the Japanese Quality Award (JQA). Path analysis technique is applied to test the proposed framework using data gathered from 163 manufacturing plants, and the result indicates that the data fit well with the JQA model. Multiple regression analysis is used to determine the path coefficient, which is decomposed into direct and indirect effects. Competitive performance is significantly explained by process management. In addition, top management leadership, information analysis, customer relationship, and workforce management are found to indirectly relate with competitive performance. Our findings suggest that JQA model should be adopted as a framework for the self-innovation in business organizations to gain the competitive advantages.
准时化生产的新进展：日本制造企业的实证分析
DOI：
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发表时间：
2006
期刊：
影响因子：
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作者：
Hideki;Hanaeda;Toshio;Serita;Pene Xu and Yoko Shirasu;Yoshihi Matsui
通讯作者：
Yoshihi Matsui
DOI：
10.1111/j.1540-5915.2000.tb00938.x
发表时间：
2000-09
期刊：
Decis. Sci.
影响因子：
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作者：
Ajay Das;R. Handfield;R. Calantone;Soumen Ghosh
通讯作者：
Ajay Das;R. Handfield;R. Calantone;Soumen Ghosh