Technical Assistance Received by Older Adults to Use Commercially Available Physical Activity Monitors (Ready Steady 3.0 Trial): Ad-Hoc Descriptive Longitudinal Study.
Technical Assistance Received by Older Adults to Use Commercially Available Physical Activity Monitors (Ready Steady 3.0 Trial): Ad-Hoc Descriptive Longitudinal Study.
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DOI：
10.2196/47891
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发表时间：
2023-11-22
影响因子：
5
通讯作者：
中科院分区：
文献类型：
--
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尽管有证据表明，老年人有规律的体育活动（PA）对健康和功能有许多好处，但体育活动的参与率很低。使用市售的可穿戴PA监视器（pam）是增加PA推广工作的一种方法。然而，虽然存在针对PAM所有权开始时所需的特定信息和对支持按需技术故障排除的结构的一般持续需求的专家建议，但缺乏关于在初始和长期所有权期间所需援助的类型、频率和模式的信息。本文描述了老年人在参加基于社区的PA试验：Ready Steady 3.0 （RS3）的18个月期间使用pam的报告问题和获得的技术援助。这是对113名RS3研究参与者在接受PAMs后的18个月内报告的技术问题和获得的援助的过程变量的特别纵向分析。变量包括接触日期、报告的问题、技术援助模式以及设备是否被更换。描述性分析包括不同接触的频率和发生率、问题类型和技术援助模式。参与者的平均年龄为77岁（SD 5.2）。大多数被确定为女性（n=87, 77%），报告使用智能手机的经验（n=92, 81.4%），并在2至18个月之间使用PAM。82名参与者（72.6%）报告在使用PAMs时出现1至9个问题，共获得150次技术援助联系，平均1.3次（标准差1.3）。从2018年到2021年，每年新的、明确的技术援助接触者的发生率为99 / 100人。最常见的问题是佩戴PAM (n=43, 28.7%)，读取其显示（n=23, 15.3%），登录其应用程序（n=20, 13.3%），充电（n=18, 12%），并将其同步到应用程序（n=16, 10.7%）。技术援助的方式为亲自（n=53, 35.3%）、电话（n=51, 34%）、电子邮件（n=25, 16.7%）和邮政信件（n=21, 14%）。总的来说，本研究的结果表明，在接受PAM的指导后，参与者在RS3中偶尔会报告腕带不舒服、难以使用PAM或其相关应用程序、获取或解释相关个人数据等问题。训练有素的工作人员主要亲自或通过电话帮助参与者排除和解决这些技术问题。结果还强调了让老年人参与设计、可用性测试和支持性材料开发过程的重要性，以防止pam的初始和持续使用出现技术问题。临床医生和研究人员应该进一步评估老年人所需的技术援助，考虑到PAM模型和佩戴时间的变化，同时调查额外的援助策略，如主动支持、GIF短视频和视频通话。
Despite evidence that regular physical activity (PA) among older adults confers numerous health and functional benefits, PA participation rates are low. Using commercially available wearable PA monitors (PAMs) is one way to augment PA promotion efforts. However, while expert recommendations exist for the specific information needed at the beginning of PAM ownership and the general ongoing need for structures that support as-needed technical troubleshooting, information is lacking about the type, frequency, and modes of assistance needed during initial and long-term ownership. This paper describes problems reported and technical assistance received by older adults who used PAMs during the 18 months they participated in a community-based PA trial: Ready Steady 3.0 (RS3). This was an ad-hoc longitudinal analysis of process variables representing technical problems reported and assistance received by 113 RS3 study participants in the 18 months after their orientation to PAMs. Variables included date of contact, problem(s) reported, mode of technical assistance, and whether the equipment was replaced. The descriptive analysis included frequencies and incidence rates of distinct contacts, types of problems, and technical assistance modes. On average, participants were aged 77 (SD 5.2) years. Most identified as female (n=87, 77%), reported experience using smartphones (n=92, 81.4%), and used the PAM between 2 and 18 months. Eighty-two participants (72.6%) reported between 1 to 9 problems with using PAMs, resulting in a total of 150 technical assistance contacts with a mean of 1.3 (SD 1.3) contacts. The incidence rate of new, distinct contacts for technical assistance was 99 per 100 persons per year from 2018 to 2021. The most common problems were wearing the PAM (n=43, 28.7%), reading its display (n=23, 15.3%), logging into its app (n=20, 13.3%), charging it (n=18, 12%), and synchronizing it to the app (n=16, 10.7%). The modalities of technical assistance were in person (n=53, 35.3%), by telephone (n=51, 34%), by email (n=25, 16.7%), and by postal mail (n=21, 14%). In general, the results of this study show that after receiving orientation to PAMs, problems such as uncomfortable wristbands, difficulty using the PAM or its related app, and obtaining or interpreting relevant personal data were occasionally reported by participants in RS3. Trained staff helped participants troubleshoot and solve these technical problems primarily in person or by phone. Results also underscore the importance of involving older adults in the design, usability testing, and supportive material development processes to prevent technical problems for the initial and ongoing use of PAMs. Clinicians and researchers should further assess technical assistance needed by older adults, accounting for variations in PAM models and wear time, while investigating additional assistance strategies, such as proactive support, short GIF videos, and video calls.
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影响因子：
5
作者：
Ehn M;Eriksson LC;Åkerberg N;Johansson AC
通讯作者：
Johansson AC
影响因子：
5
作者：
Brickwood KJ;Ahuja KDK;Watson G;O'Brien JA;Williams AD
通讯作者：
Williams AD
影响因子：
4.1
作者：
Matthews CE;Hagströmer M;Pober DM;Bowles HR
通讯作者：
Bowles HR
影响因子：
5
作者：
Hermsen, Sander;Moons, Jonas;De Groot, Martijn
通讯作者：
De Groot, Martijn
影响因子：
120.7
作者：
Piercy, Katrina L.;Troiano, Richard P.;Ballard, Rachel M.;Carlson, Susan A.;Fulton, Janet E.;Galuska, Deborah A.;George, Stephanie M.;Olson, Richard D.
通讯作者：
Olson, Richard D.