Parents' and Students' Perceptions of Telepractice Services for Speech-Language Therapy During the COVID-19 Pandemic: Survey Study.

Parents' and Students' Perceptions of Telepractice Services for Speech-Language Therapy During the COVID-19 Pandemic: Survey Study.
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DOI:
10.2196/25675
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发表时间:
2021-01-28
影响因子:
3.7
通讯作者:
Tong X
Tong X
中科院分区:
其他
文献类型:
--
作者:
Lam JHY;Lee SMK;Tong X

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持续的COVID-19大流行导致面授课程暂停,而使用远程实践服务进行言语语言病理学的人数大幅增加。然而,家长和学生对远程实践服务的满意度以及他们对不同服务提供模式的偏好却知之甚少。这些因素可能会影响治疗的有效性和未来采用远程实践。我们评估了学生和家长的远程实践的有效性和他们的偏好不同的服务提供模式(即,现场实践与远程实践)的看法。我们亦识别出在COVID-19疫情期间影响家长及学生对不同服务提供模式偏好的因素。在COVID-19停课期间,41名香港华人学生及85名家长接受了学校言语病理学家提供的远程练习服务,他们就远程练习满意度及偏好进行了一项19个问题的调查。除了提供有关远程练习服务实施情况的人口统计信息和数据外,还要求所有参与者对他们对远程练习服务的有效性的看法进行评级,并在5分制的Likert量表上将现场练习与远程练习进行比较(即,1=非常不同意/更喜欢使用现场语言治疗服务,5=非常同意/更喜欢使用远程练习服务)。尽管家长(95%CI 3.30-3.66)和学生(95%CI 3.21-3.76)对远程练习的有效性评价很高,但两组都认为远程练习的有效性低于现场练习(家长:95%CI 2.14-2.52;学生:95%CI 2.08-2.65)。此外,家长更喜欢现场实践而不是远程实践(95%CI 2.04-2.43),而学生并不喜欢一种实践模式而不是另一种(95%CI 2.74-3.41)。远程练习效能和远程练习服务偏好之间的显著关联仅在学生中发现(τ=.43,P<.001),而不是父母(τ=.07; P=.44)。虽然远程实践是一个可以接受的替代服务提供选择,提供语音和语言治疗服务的学龄个人,语音语言治疗师和家长必须发挥更积极的作用,远程实践服务,以促进临床医生和家长之间的有效沟通。
The ongoing COVID-19 pandemic has resulted in the suspension of face-to-face classes and a considerable increase in the use of telepractice services in speech-language pathology. However, little is known about parents’ and students’ satisfaction with telepractice services and their preferences for different service delivery modes. These factors may affect therapy effectiveness and the future adoption of telepractice. We evaluated students’ and parents’ perceptions of telepractice efficacy and their preferences for different service delivery modes (ie, on-site practice vs telepractice). We also identified factors that affect parents’ and students’ preferences for different service delivery modes during the COVID-19 pandemic. A 19-question survey on telepractice satisfaction and preferences was administered to 41 Hong Kong Chinese students and 85 parents who received telepractice services from school-based speech-language pathologists during the COVID-19 class suspension period. In addition to providing demographic information and data on the implementation of telepractice services, all participants were asked to rate their perceptions of the efficacy of telepractice services and compare on-site practices to telepractice on a 5-point Likert scale (ie, 1=strongly disagree/prefer the use of on-site speech-language therapy services and 5=strongly agree/prefer the use of telepractice services). Despite the fact that telepractice efficacy was highly rated by parents (95% CI 3.30-3.66) and students (95% CI 3.21-3.76), both groups believed that telepractice was less effective than on-site practices (parents: 95% CI 2.14-2.52; students: 95% CI 2.08-2.65). Moreover, parents preferred on-site practices over telepractice (95% CI 2.04-2.43), whereas students did not prefer one mode of practice over the other (95% CI 2.74-3.41). A significant association between telepractice efficacy and a preference for telepractice services was found only among the students (τ=.43, P<.001), not the parents (τ=.07; P=.44). Although telepractice is an acceptable alternative service delivery option for providing speech and language therapy services to school-aged individuals, speech-language therapists and parents must play a more proactive role in telepractice services to facilitate effective communication between clinicians and parents.
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