Exploring the needs of children and caregivers to inform design of an artificial intelligence-enhanced social robot in the pediatric emergency department.

Exploring the needs of children and caregivers to inform design of an artificial intelligence-enhanced social robot in the pediatric emergency department.
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DOI:
10.1017/cts.2023.608
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发表时间:
2023
影响因子:
2.6
通讯作者:
Stinson, Jennifer
Stinson, Jennifer
中科院分区:
其他
文献类型:
--
作者:
Nishat, Fareha;Hudson, Summer;Panesar, Prabdeep;Ali, Samina;Litwin, Sasha;Zeller, Frauke;Candelaria, Patricia;Foster, Mary Ellen;Stinson, Jennifer

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社会辅助机器人(sar)是一种很有前途的工具,可以管理与医疗程序相关的儿童疼痛和痛苦,但目前的选择缺乏自主适应性。本研究的目的是了解儿童和护理人员对使用人工智能(AI)增强的SAR在静脉注射(IVI)期间为儿童提供个性化程序支持的看法,以便根据以用户为中心的方法为这种系统的设计提供信息。本研究提出了儿童和照顾者的描述性定性需求评估。数据通过半结构化的个人访谈和焦点小组收集。参与者在2021年4月至2022年1月期间从两个加拿大儿科急诊科(ed)招募。11名护理人员和19名儿童完成了27次个人访谈和1次焦点小组访谈。确定了三个主要主题:A.临床环境中的经验;B.对非典型肺炎的接受和关注;C.支持儿童参与非典型肺炎的特征。大多数参与者对机器人技术表示满意,但对分享个人信息、拍照/录像以及技术故障的可能性表示担忧。对功能增强的建议包括增加运动来吸引孩子的注意力,并根据发育年龄调整语言。为了提高急诊室的整体体验,参与者还确定了特别行政区在候诊室的角色。儿童和护理人员认为人工智能增强的SARs是ivi期间分散注意力和增强ED整体体验的有前途的工具。收集到的信息将用于人工智能增强型SAR的设计。
Socially assistive robots (SARs) are a promising tool to manage children’s pain and distress related to medical procedures, but current options lack autonomous adaptability. The aim of this study was to understand children’s and caregivers' perceptions surrounding the use of an artificial intelligence (AI)-enhanced SAR to provide personalized procedural support to children during intravenous insertion (IVI) to inform the design of such a system following a user-centric approach. This study presents a descriptive qualitative needs assessment of children and caregivers. Data were collected via semi-structured individual interviews and focus groups. Participants were recruited from two Canadian pediatric emergency departments (EDs) between April 2021 and January 2022. Eleven caregivers and 19 children completed 27 individual interviews and one focus group. Three main themes were identified: A. Experience in the clinical setting, B. Acceptance of and concerns surrounding SARs, and C. Features that support child engagement with SARs. Most participants expressed comfort with robot technology, however, concerns were raised about sharing personal information, photographing/videotaping, and the possibility of technical failure. Suggestions for feature enhancements included increasing movement to engage a child’s attention and tailoring language to developmental age. To enhance the overall ED experience, participants also identified a role for the SAR in the waiting room. Artificial intelligence-enhanced SARs were perceived by children and caregivers as a promising tool for distraction during IVIs and to enhance the overall ED experience. Insights collected will be used to inform the design of an AI-enhanced SAR.
DOI: 10.1186/s40900-021-00252-7
发表时间: 2021-03-01
影响因子: --
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期刊: PEDIATRICS
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发表时间: 2008-04-01
影响因子: 3.8
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DOI: 10.2147/ott.s126905
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影响因子: 4
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