Using focus groups to evaluate a multiyear consumer health outreach collaboration.
Using focus groups to evaluate a multiyear consumer health outreach collaboration.
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DOI：
10.5195/jmla.2021.987
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发表时间：
2021-10-01
期刊：
影响因子：
--
通讯作者：
Clifton S
中科院分区：
文献类型：
--
作者：
Malone T;Clifton S
学术健康科学图书馆员试图评估健康信息专家计划的有效性和未来，这是一项与全州公共图书馆开展的为期五年的消费者健康信息外展合作。五个焦点小组举行了来自所有五年的计划的参与者。该计划有34名参与者参加。主持人使用了结构化的采访指南，包括11个问题，涉及合作对参与者将自己或他人与健康信息联系起来的能力的影响;获得的材料或知识的有用性及其应用;从该计划中产生的任何消费者健康推广项目;以及对未来主题，格式或修改的建议。数据进行手工编码和分析，使用定性研究的框架分析方法。参与者报告说，在为顾客提供健康信息服务方面，他们感到信心和舒适度有所提高。在他们的个人生活中，与他们的同事，并为他们的赞助人的知识转移的无数实例进行了描述。参与者报告说，他们发现和评估消费者健康信息的能力有所提高，许多人还为自己的节目或教学改编了教材。对未来的课程主题和课程网站提出了建议。根据五个重点小组的数据，卫生信息专家方案以多种方式对参与者产生了积极影响。其中主要是自我报告的健康信息检索技能和在线评估健康信息可靠性的能力，以及帮助顾客满足其健康信息需求的信心的提高。
Academic health sciences librarians sought to evaluate the efficacy and future of the Health Information Specialists Program, a five-year consumer health information outreach collaboration with public libraries across the state. Five focus groups were held with participants from all five years of the program. Thirty-four participants from the program attended. Facilitators used structured interview guides consisting of eleven questions regarding the impact of the collaboration on participants' abilities to connect themselves or others to health information; the usefulness of materials or knowledge gained and its applications; any consumer health outreach projects that arose from the program; and suggestions for future topics, formats, or modifications. Data was hand-coded and analyzed using the framework analysis methodology for qualitative research. Participants reported feeling improved confidence and comfort in providing health information services to their patrons. Numerous instances of knowledge transfer—in their personal lives, with their colleagues, and for their patrons—were described. Participants reported improved abilities to both find and evaluate consumer health information, and many adapted class materials for their own programming or teaching. Suggestions were provided for future class topics as well as a program website. Based on data from the five focus groups, the Health Information Specialists Program has positively impacted participants in a number of ways. Primary among these were self-reported improvement in both health information retrieval skills and the ability to evaluate the reliability of health information online, as well as in the confidence to help patrons with their health information needs.
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