Rapid Implementation of a Diabetes Telemedicine Clinic During the Coronavirus Disease 2019 Outbreak: Our Protocol, Experience, and Satisfaction Reports in Saudi Arabia.

Rapid Implementation of a Diabetes Telemedicine Clinic During the Coronavirus Disease 2019 Outbreak: Our Protocol, Experience, and Satisfaction Reports in Saudi Arabia.
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DOI:
10.1177/1932296820947094
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发表时间:
2021-03
影响因子:
5
通讯作者:
Alfadda A
Alfadda A
中科院分区:
其他
文献类型:
--
作者:
Al-Sofiani ME;Alyusuf EY;Alharthi S;Alguwaihes AM;Al-Khalifah R;Alfadda A

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在 2019 年冠状病毒病 (COVID-19) 大流行期间,远程医疗在糖尿病护理中的重要性变得更加明显,因为许多糖尿病患者,尤其是那些没有完善远程医疗的地区的糖尿病患者,在这次大流行期间无法联系到医疗保健提供者 (HCP)。我们描述了糖尿病远程医疗诊所的简化协议,该协议利用了世界各地大多数糖尿病患者和诊所都可以使用的技术工具。我们报告了参加虚拟诊所的 145 名患者和 14 名 HCP 以及参加“糖尿病和斋月”虚拟教育课程的 210 名患者的满意度。大多数患者同意或强烈同意使用远程医疗对于在大流行期间保持良好的血糖控制至关重要(97%),并且他们将来会再次使用该诊所(86%)。参加“糖尿病和斋月”虚拟教育课程的患者也报告了类似的高满意度,其中 88% 的患者建议每年继续以虚拟课程形式继续这项活动。大多数 HCP (93%) 认为诊所方案很简单,在实施前不需要专门的指导会议。我们的糖尿病远程医疗诊所协议的简单性以及患者和 HCP 报告的高满意度使其成为诊所采用的合适模式,特别是在资源有限的环境中发生流行病或灾难期间。这种临床模式可以快速实施,并且不需要除当今大多数糖尿病患者广泛使用的技术工具之外的技术工具。在 COVID-19 大流行期间,我们成功地减少了在诊所的患者、医护人员和工作人员的数量,而没有对患者和医护人员对就诊的满意度产生负面影响。
The importance of telemedicine in diabetes care became more evident during the coronavirus disease 2019 (COVID-19) pandemic as many people with diabetes, especially those in areas without well-established telemedicine, lost access to their health care providers (HCPs) during this pandemic. We describe a simplified protocol of a Diabetes Telemedicine Clinic that utilizes technological tools readily available to most people with diabetes and clinics around the world. We report the satisfaction of 145 patients and 14 HCPs who participated in the virtual clinic and 210 patients who attended the virtual educational sessions about “Diabetes and Ramadan.” The majority of patients agreed or strongly agreed that the use of telemedicine was essential in maintaining a good glucose control during the pandemic (97%) and they would use the clinic again in the future (86%). A similar high satisfaction was reported by patients who attended the “Diabetes and Ramadan” virtual educational session and 88% of them recommended continuing this activity as a virtual session every year. Majority of the HCPs (93%) thought the clinic protocol was simple and did not require a dedicated orientation session prior to implementing. The simplicity of our Diabetes Telemedicine Clinic protocol and the high satisfaction reported by patients and HCPs make it a suitable model to be adopted by clinics, especially during pandemics or disasters in resource-limited settings. This clinic model can be quickly implemented and does not require technological tools other than those widely available to most people with diabetes, nowadays. We were able to successfully reduce the number of patients, HCPs, and staff physically present in the clinics during the COVID-19 pandemic without negatively impacting the patients’ nor the HCPs’ satisfaction with the visits.
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