Voice-Activated Virtual Home Assistant Use and Social Isolation and Loneliness Among Older Adults: Mini Review.

Voice-Activated Virtual Home Assistant Use and Social Isolation and Loneliness Among Older Adults: Mini Review.
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DOI:
10.3389/fpubh.2021.742012
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发表时间:
2021
影响因子:
5.2
通讯作者:
Parmer M
Parmer M
中科院分区:
医学3区
文献类型:
--
作者:
Corbett CF;Wright PJ;Jones K;Parmer M

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老年人缺乏社交联系在老年人中很常见,原因是独居、失去亲人、行动不便,以及最近全球新冠肺炎大流行造成的社会疏远。老年人容易受到社会孤立和孤独的影响,这与吸烟、肥胖、缺乏运动和高血压相比,构成了重大的健康风险。缺乏社会联系也与更高的死亡率相关,即使控制了其他因素,如年龄和合并症。这篇迷你综述的目的是探索老年人使用商业化的人工智能虚拟家庭助手(VHA;例如Amazon Echo,Google Nest)的新兴概念,以及它与社交孤立和孤独的关系。第二个目的是确定进一步研究的潜在领域。结果表明,VHA被许多老年用户视为“伴侣”,可以改善社交联系,减少孤独感。现有的研究是探索性和描述性的,由于样本量小,推广能力有限,然而,在不同国家进行的几项研究中报告了类似的结果。隐私问题和其他与VHA使用相关的伦理问题和成本被认为是老年人采用和使用VHA的潜在风险。使用VHAs的老年人表示需要并渴望进行更有条理的设备使用培训。未来的研究需要更强有力的方法,包括前瞻性、纵向和随机研究设计。需要公共教育、行业标准和监管监督,以减轻与VHA使用相关的潜在风险。
A lack of social connectedness is common among older adults due to living alone, loss of loved ones, reduced mobility, and, more recently, social distancing created by the global Covid-19 pandemic. Older adults are vulnerable to social isolation and loneliness, which pose significant health risks comparable to those of smoking, obesity, physical inactivity, and high blood pressure. A lack of social connectedness is also correlated with higher mortality rates even when controlling for other factors such as age and comorbid conditions. The purpose of this mini review was to explore the emerging concepts of older adults' use of commercially available artificial intelligent virtual home assistants (VHAs; e.g., Amazon Echo, Google Nest), and its relationship to social isolation and loneliness. A secondary purpose was to identify potential areas for further research. Results suggest that VHAs are perceived by many older adult users as “companions” and improve social connectedness and reduce loneliness. Available studies are exploratory and descriptive and have limited generalizability due to small sample sizes, however, similar results were reported across several studies conducted in differing countries. Privacy concerns and other ethical issues and costs associated with VHA use were identified as potential risks to older adults' VHA adoption and use. Older adults who were using VHAs expressed the need and desire for more structured training on device use. Future research with stronger methods, including prospective, longitudinal, and randomized study designs are needed. Public education, industry standards, and regulatory oversight is required to mitigate potential risks associated with VHA use.
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