"Off Script:" Design Opportunities Emerging from Long-Term Social Robot Interactions In-the-Wild

"Off Script:" Design Opportunities Emerging from Long-Term Social Robot Interactions In-the-Wild
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“脱离脚本:”长期野外社交机器人交互中出现的设计机会

DOI:
10.1145/3568162.3576978
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发表时间:
2023
期刊:
Proceedings of the 2023 ACM/IEEE International Conference on Human-Robot Interaction
影响因子:
--
通讯作者:
Bilge Mutlu
Bilge Mutlu
中科院分区:
--
文献类型:
--
作者:
Joseph E. Michaelis;Bengisu Cagiltay;Rabia Ibtasar;Bilge Mutlu

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社交机器人在现实世界中正变得越来越普遍。在自然而熟悉的环境中(如家庭)进行无人监督的用户交互,可以揭示新的设计见解和机会。本文介绍了家庭与机器人互动的分析和关键设计见解,这些互动是在为期四周的无人监督的家庭内部署儿童自主阅读同伴机器人期间通过机器人上的录音捕获的。我们分析了采访和160个互动视频,这些视频涉及六个家庭,他们经常与机器人互动四周。在这些互动中,我们观察到机器人的表情如何促进与孩子的独特互动,以及家庭成员如何与机器人互动。总而言之,我们讨论了从我们对野外自然互动的分析中获得的五个设计机会。
Social robots are becoming increasingly prevalent in the real world. Unsupervised user interactions in a natural and familiar setting, such as the home, can reveal novel design insights and opportunities. This paper presents an analysis and key design insights from family-robot interactions, captured via on-robot recordings during an unsupervised four-week in-home deployment of an autonomous reading companion robot for children. We analyzed interviews and 160 interaction videos involving six families who regularly interacted with a robot for four weeks. Throughout these interactions, we observed how the robot's expressions facilitated unique interactions with the child, as well as how family members interacted with the robot. In conclusion, we discuss five design opportunities derived from our analysis of natural interactions in the wild.
DOI: 10.1145/3501712.3529747
发表时间: 2022
期刊: Interaction Design and Children (IDC '22
影响因子: --
作者:
Cagiltay, Bengisu;White, Nathan Thomas;Ibtasar, Rabia;Mutlu, Bilge;Michaelis, Joseph
通讯作者: Michaelis, Joseph