Implicit bias and negative stereotyping in global software development and why it is time to move on!
Implicit bias and negative stereotyping in global software development and why it is time to move on!
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全球软件开发中的隐性偏见和负面刻板印象以及为什么是时候继续前进了！
DOI：
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发表时间：
2022
期刊：
影响因子：
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通讯作者：
Claus Trillingsgaard
中科院分区：
文献类型：
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作者：
Stina Matthiesen;Pernille Bjørn;Claus Trillingsgaard
先前的研究证明，使用国家文化差异作为失败合作的论据是有问题的，并使信息技术（IT）公司对全球软件开发（GSD）的挑战视而不见。然而，我们仍然看到GSD工作中的问题是如何通过对国家文化行为的一般描述来解释、应用和预测的。基于在两家大型丹麦IT公司进行的两项人种学研究，我们扩展了先前关于内隐偏见的工作。本文提供了在GSD中使用种族主义和刻板印象修辞的广泛实践的实证例子，这最初促使我们寻找替代策略来分析涉及GSD的组织中实际和当地的合作相关问题。我们的贡献有三个方面：(1)我们展示了使用负面刻板修辞的广泛做法是如何编织到GSD参与的结构中；(2)我们提出了关注内隐偏见的实证结果，作为探索和打击在GSD中部署静态文化叙事和刻板印象的普遍做法的方法；(3)我们提出了软件组织应该调查的GSD中的三个领域，以识别和解决潜在挑战或破坏其分布式协作工作的隐性偏见。
Prior research documents how the use of national cultural differences when used as an argument for failed collaboration is problematic and makes information technology (IT) companies blind to the challenges in global software development (GSD). Nevertheless, we still witness how issues in GSD work are kept explained, applied, and predicted through generic descriptions of national cultural behavior. Based on two ethnographic studies conducted within two large Danish IT companies, we extend prior work on implicit bias. The paper presents empirical examples on the widespread practice of using racist and stereotypical rhetoric in GSD, which initially motivated us to look for alternative strategies for analyzing the actual and locally situated collaboration‐related problems within organizations involved in GSD. Our contributions are threefold: (1) We show how the widespread practice of using negative stereotypical rhetoric is weaved into the fabric of GSD engagements; (2) we present the empirical results of attending to implicit bias as an approach to explore and combat pervasive practices that deploy static cultural narratives and stereotypes in GSD; and (3) we propose three areas in GSD that software organizations should investigate to identify and address the implicit biases that potentially challenge or shatter their distributed collaborative work.
影响因子：
7.6
作者：
Greenwald, AG;McGhee, DE;Schwartz, JLK
通讯作者：
Schwartz, JLK