Women's Perspectives on Harm and Justice after Online Harassment

Women's Perspectives on Harm and Justice after Online Harassment
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女性对网络骚扰后的伤害和正义的看法

DOI:
10.1145/3555775
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发表时间:
2022
影响因子:
--
通讯作者:
Gilbert, Eric
Gilbert, Eric
中科院分区:
--
文献类型:
--
作者:
Im, Jane;Schoenebeck, Sarita;Iriarte, Marilyn;Grill, Gabriel;Wilkinson, Daricia;Batool, Amna;Alharbi, Rahaf;Funwie, Audrey;Gankhuu, Tergel;Gilbert, Eric

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社交媒体平台渴望创造在线体验,让用户可以安全、公平地参与其中。然而,世界各地的女性普遍受到网络骚扰,包括侮辱、跟踪、侵犯、威胁和未经同意分享性照片。本文描述了女性对与在线骚扰相关的伤害的看法以及对这种伤害的首选平台反应。我们在全球14个地理区域(N = 3,993)进行了一项调查,重点关注在社交媒体治理决策中观点没有得到充分提升的地区(例如蒙古,喀麦隆)。结果表明,平均而言,女性比男性更容易受到网络骚扰的伤害,特别是在未经同意的图像共享方面。与男性相比,女性也更喜欢大多数平台的回应,特别是删除内容和禁止用户;然而,女性不太喜欢支付作为回应。解决全球性的在线性别暴力问题需要了解女性如何经历在线伤害以及她们希望如何解决这些问题。这一点尤其重要,因为构建和管理技术的人通常不是最有可能遭受在线伤害的人。
Social media platforms aspire to create online experiences where users can participate safely and equitably. However, women around the world experience widespread online harassment, including insults, stalking, aggression, threats, and non-consensual sharing of sexual photos. This article describes women's perceptions of harm associated with online harassment and preferred platform responses to that harm. We conducted a survey in 14 geographic regions around the world (N = 3,993), focusing on regions whose perspectives have been insufficiently elevated in social media governance decisions (e.g. Mongolia, Cameroon). Results show that, on average, women perceive greater harm associated with online harassment than men, especially for non-consensual image sharing. Women also prefer most platform responses compared to men, especially removing content and banning users; however, women are less favorable towards payment as a response. Addressing global gender-based violence online requires understanding how women experience online harms and how they wish for it to be addressed. This is especially important given that the people who build and govern technology are not typically those who are most likely to experience online harms.
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