Ethical Tensions, Norms, and Directions in the Extraction of Online Volunteer Work

Ethical Tensions, Norms, and Directions in the Extraction of Online Volunteer Work
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在线志愿者工作提取中的道德张力、规范和方向

DOI:
10.1145/3500868.3560923
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发表时间:
2022
期刊:
Companion Publication of the 2022 Conference on Computer Supported Cooperative Work and Social Computing (CSCW'22 Companion
影响因子:
--
通讯作者:
Veselovsky, Veniamin
Veselovsky, Veniamin
中科院分区:
--
文献类型:
--
作者:
Li, Hanlin;Ajmani, Leah;Zhou, Moyan;Vincent, Nicholas;Hwang, Sohyeon;Piccardi, Tiziano;Narayan, Sneha;Daniel, Sherae;Veselovsky, Veniamin

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在线志愿者工作,如主持论坛和参与开源项目,不仅巩固了当今的数字基础设施,而且还帮助公司创造了巨大的利润。然而,在利用志愿者劳动为企业利益服务方面仍然缺乏道德规范,这为大规模不受限制地提取在线志愿者工作提供了机会。早期的证据表明,提取在线志愿者工作可能会对技术生态系统产生负面影响,并混淆剥削劳动实践的可能性。在这次研讨会上,我们邀请与会者讨论1)目前提取在线志愿者工作的方法中存在哪些伦理紧张关系,2)应该遵循或推荐哪些伦理规范,3)社会计算技术促进这些规范的机会是什么。此外,我们还就在线平台是否应该提供非货币补偿(如教育和资源)展开对话,这通常是在面对面的志愿者环境中承诺的。我们计划让学术研究人员以外的各种角色参与进来,比如在线志愿者和从业者,来讨论这些问题。
Online volunteer work such as moderating forums and participating in open source projects not only underpins today’s digital infrastructures, but also helps companies generate immense profits. However, there remains a lack of ethical norms around using volunteer labor for corporate interests, opening opportunities for unchecked extraction of online volunteer work at scale. Early evidence suggests that the extraction of online volunteer work may have negative implications on the tech ecosystem and obfuscate the potential for exploitative labor practices. In this workshop, we invite participants to discuss 1) what ethical tensions exist in the current approaches to extracting online volunteer work, 2) what ethical norms should be followed or recommended and 3) what are the opportunities for social computing technologies to promote these norms. Furthermore, we open a dialogue around whether online platforms should be providing non-monetary compensation, such as education and resources, that is often promised in in-person volunteer settings. We plan to involve a diversity of roles beyond academic researchers, such as online volunteers and practitioners to discuss these questions.
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