Emergence of interpersonal helping in times of crises: a theoretical model of prosperity and eradication of interpersonal helping in organizations
Emergence of interpersonal helping in times of crises: a theoretical model of prosperity and eradication of interpersonal helping in organizations
复制标题
危机时期人际帮助的出现：组织中人际帮助繁荣与消除的理论模型
DOI：
10.1108/md-08-2020-1041
复制
发表时间：
2020
影响因子：
4.6
通讯作者：
Bo Han
中科院分区：
文献类型：
--
作者：
S. Chou;C. Ramser;Tree Chang;Bo Han
本文的目的是建立一个跨层次的理论模型，描述人际帮助变得突出的过程，以及人际帮助随后在组织中繁荣或根除的过程。通过借鉴各种管理相关理论进行理论分析，我们认为，组织危机促进了人际帮助的出现。此外，当个体具有较高的他人导向（或自我导向）动机时，组织危机与人际帮助之间的正相关关系更强（或更弱）。此外，我们认为，在单位层面上的同情气氛和员工的工作工艺在个人层面上导致人际帮助的繁荣，而人际帮助被根除的讽刺气氛在单位层面上和公民的压力在个人层面上。在理论上，我们推进了文献，为未来的研究提供了一个理论基础，从时间和跨层次的角度来理解人际帮助。在实践上，本文提供了一些管理建议，帮助管理者有效地培养组织中的人际帮助。
The purpose of this article is to develop a cross-level, theoretical model describing the process by which interpersonal helping becomes conspicuous, as well as the process by which interpersonal helping subsequently prospers or becomes eradicated in the organization.,A theoretical analysis was performed by drawing upon various management-related theories.,We propose that organizational crises foster the emergence of interpersonal helping. Additionally, the positive relationship between organizational crises and interpersonal helping is stronger (or weaker) when individuals possess higher levels of other-oriented (or self-oriented) motives. Furthermore, we propose that a sympathetic climate at the unit level and employee job crafting at the individual level result in the prosperity of interpersonal helping, whereas interpersonal helping is eradicated by a sarcastic atmosphere at the unit level and citizenship pressure at the individual level.,Theoretically, we advance the literature by providing future research with a theoretical base for understanding interpersonal helping from a temporal and cross-level perspective. Practically, this article offers some managerial recommendations that help managers nurture interpersonal helping in organizations effectively.
影响因子：
7.6
作者：
EISENBERG, N;FABES, RA;RENO, RR
通讯作者：
RENO, RR