Using social media for vaccination promotion: Practices and challenges.

Using social media for vaccination promotion: Practices and challenges.
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使用社交媒体进行疫苗接种推广:实践与挑战。

DOI:
10.1177/2055207620970785
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发表时间:
2020-01
期刊:
影响因子:
3.9
通讯作者:
Wiley KE
Wiley KE
中科院分区:
医学3区
文献类型:
--
作者:
Steffens MS;Dunn AG;Leask J;Wiley KE

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接种疫苗的错误信息在社交媒体上广为流传。疫苗推广组织正在努力遏制其影响,但面临障碍。我们的目标是分析他们的社交媒体战略以及他们面临的挑战。在这项定性研究中,我们有目的地从疫苗推广组织中抽取了21名负责社交媒体的参与者。我们使用框架分析来探索数据。疫苗推广组织面临着使用社交媒体的障碍,包括快节奏的变化、有限的资源以及组织上的买入不足。他们在接触受众、利用社交媒体倾听和衡量影响力方面遇到了困难。因此,他们可能会错过反驳错误信息的机会,与疫苗信心较低的群体建立联系,并确定不同的受众反应。他们缺乏将社交媒体战略与行为改变联系起来的有力证据,也难以理解沉默的受众。疫苗推广组织有机会接受社交媒体的参与性。他们可以与志同道合的群体分享倾听的见解,并进行研究,探索社交媒体策略与社区态度/行为变化之间的关联。社交媒体平台可以通过更新疫苗推广组织的有机覆盖范围、支持开发定制的倾听和可信度工具以及加强合作以推广可信内容来提供帮助。
Vaccination misinformation is widespread on social media. Vaccine-promoting organisations are working to curb its influence, but face obstacles. We aimed to analyse their social media strategies and the challenges they encounter. In this qualitative study, we purposively sampled 21 participants responsible for social media from vaccine-promoting organisations. We used Framework Analysis to explore the data. Vaccine-promoting organisations faced obstacles using social media, including fast-paced change, limited resources, and insufficient organisational buy-in. They experienced difficulties reaching audiences, exploiting social media listening, and measuring impact. Consequently, they may miss opportunities to counter misinformation, connect with groups low in vaccine confidence, and determine diverse audience responses. They lack strong evidence linking social media strategies with behaviour change, and have difficulty understanding silent audiences. Vaccine-promoting organisations have an opportunity to embrace the participatory nature of social media. They could share listening insights with like-minded groups, and conduct research exploring associations between social media strategies and community attitude/behaviour change. Social media platforms could assist by renewing vaccine-promoting organisations' organic reach, supporting the development of tailored listening and credibility tools, and strengthening collaborations to promote credible content.
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