The Response of Governments and Public Health Agencies to COVID-19 Pandemics on Social Media: A Multi-Country Analysis of Twitter Discourse.
The Response of Governments and Public Health Agencies to COVID-19 Pandemics on Social Media: A Multi-Country Analysis of Twitter Discourse.
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DOI：
10.3389/fpubh.2021.716333
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发表时间：
2021
影响因子：
5.2
通讯作者：
Kostkova P
中科院分区：
文献类型：
--
作者：
Li L;Aldosery A;Vitiugin F;Nathan N;Novillo-Ortiz D;Castillo C;Kostkova P
在2019冠状病毒病大流行期间，公共卫生专家和研究人员通过社交媒体平台迅速分享信息。在政府政策被传播和讨论的同时，假新闻和错误信息同时产生了相应的“信息流行病”浪潮。这项研究分析了几种语言的推特上的话语，调查了人们对政府和公共卫生机构分享政策决定和官方信息的社交媒体账户的反应。该研究收集了2020年3月15日至5月29日期间英国、美国、墨西哥、加拿大、巴西、西班牙和尼日利亚政府和公共卫生当局的21个官方Twitter账户的信息。使用混合方法分析了各种语言的200多万条推文，以定量和定性地理解消息。使用基于文本的自动聚类，为每个帐户确定了五个主题，然后将其分类为10个新兴主题。确定的主题包括政治、社会经济和人口保护问题，涵盖全球、国家和个人层面。在分析的七个国家和英国（苏格兰、北爱尔兰和英格兰）之间进行了比较，以发现各国和政府机构之间的异同。尽管在语言、原产国、各国内部流行病学背景方面存在差异，但出现了显著的相似之处。我们的研究结果表明，除了一般的公告和报告信息，讨论最多的话题是基于证据的领导和政策制定，其次是如何管理社会经济后果。
During the COVID-19 pandemic, information is being rapidly shared by public health experts and researchers through social media platforms. Whilst government policies were disseminated and discussed, fake news and misinformation simultaneously created a corresponding wave of “infodemics.” This study analyzed the discourse on Twitter in several languages, investigating the reactions to government and public health agency social media accounts that share policy decisions and official messages. The study collected messages from 21 official Twitter accounts of governments and public health authorities in the UK, US, Mexico, Canada, Brazil, Spain, and Nigeria, from 15 March to 29 May 2020. Over 2 million tweets in various languages were analyzed using a mixed-methods approach to understand the messages both quantitatively and qualitatively. Using automatic, text-based clustering, five topics were identified for each account and then categorized into 10 emerging themes. Identified themes include political, socio-economic, and population-protection issues, encompassing global, national, and individual levels. A comparison was performed amongst the seven countries analyzed and the United Kingdom (Scotland, Northern Ireland, and England) to find similarities and differences between countries and government agencies. Despite the difference in language, country of origin, epidemiological contexts within the countries, significant similarities emerged. Our results suggest that other than general announcement and reportage messages, the most-discussed topic is evidence-based leadership and policymaking, followed by how to manage socio-economic consequences.
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影响因子：
7
作者：
Boin, Arjen;Lodge, Martin;Luesink, Marte
通讯作者：
Luesink, Marte
影响因子：
3.1
作者：
Arpaci, Ibrahim;Alshehabi, Shadi;Hassanien, Aboul Ella
通讯作者：
Hassanien, Aboul Ella
影响因子：
4
作者：
Haman M
通讯作者：
Haman M
影响因子：
3.6
作者：
Jelodar, Hamed;Wang, Yongli;Zhao, Liang
通讯作者：
Zhao, Liang
DOI：
10.1016/s0140-6736(20)32007-9
发表时间：
2020-11-07
期刊：
Lancet (London, England)
影响因子：
--
作者：
Han E;Tan MMJ;Turk E;Sridhar D;Leung GM;Shibuya K;Asgari N;Oh J;García-Basteiro AL;Hanefeld J;Cook AR;Hsu LY;Teo YY;Heymann D;Clark H;McKee M;Legido-Quigley H
通讯作者：
Legido-Quigley H