Designing for crowds

Designing for crowds
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为人群设计

DOI:
10.1145/1868914.1868960
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发表时间:
2010
期刊:
--
影响因子:
--
通讯作者:
Reeves S
Reeves S
中科院分区:
--
文献类型:
--
作者:
Reeves S

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为观众和观众设计对技术设计提出了新的挑战。在本文中,我们把关注点放在理解和设计人群作为一个独特的设计主题上.我们提出了一个特殊的人群活动的例子-足球球迷在比赛日的研究。对人群内互动的近距离视频分析揭示了人群如何通过活动的同步来保持成员资格,以及人群如何通过围绕共享对象的协调以及歌曲和手势的“滚雪球”来支持其成员之间的互动。利用这些数据,我们开发突出的主题人机交互设计的人群,如:重新概念化的交互设计,以治疗crowdsacrowds,而不是作为一组单独的观众成员;了解人群内的互动,通过使用共享的对象和同步人群互动;和理解的性质外围参与人群活动,不同人群之间的互动。我们还反映了概念上的挑战,人群构成的HCI,因为它越来越多地发展其利益在公共场合。
Designing for spectators and audiences presents new challenges to the design of technology. In this paper we focus our attention on understanding and designing forcrowdsas a distinct design topic. We present a study of one particular instance of crowd activity---football fans on match day. Close video analysis of interactions within the crowd reveals how crowds seeks to maintain membership through synchronisation of activity, but also how crowd support interaction between its members through co-ordination around shared objects and the 'snowballing' of songs and gestures. Drawing on this data we develop salient topics for HCI design for crowds, such as: reconceptualising interaction design to treat crowdsascrowds rather than as groups of individual audience members; understanding intra-crowd interactions, via the use of shared objects and synchronising crowd interactions; and understanding the nature of peripheral participation in crowd activities, and interactions between distinct crowds. We also reflect on conceptual challenges that crowds pose for HCI as it increasingly develops its interests in public settings.
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