Tough Times at Transitional Homeless Shelters: Considering the Impact of Financial Insecurity on Digital Security and Privacy
Tough Times at Transitional Homeless Shelters: Considering the Impact of Financial Insecurity on Digital Security and Privacy
复制标题
过渡性无家可归者收容所的艰难时期：考虑财务不安全对数字安全和隐私的影响
DOI：
--
复制
发表时间：
2019
期刊：
影响因子：
--
通讯作者：
Sunny Consolvo
中科院分区：
文献类型：
--
作者：
Manya Sleeper;Tara Matthews;Kathleen O'Leary;Anna Turner;J. Woelfer;Martin Shelton;Andrew Oplinger;AndreassenCecilie Schou;Sunny Consolvo
对于面临困难环境的用户来说，解决数字安全和隐私问题可能特别困难。我们对美国旧金山湾区 4 个过渡性无家可归者收容所的居民和工作人员（n=15 名居民，3 名工作人员）进行了半结构化访谈，探讨他们的数字安全和隐私挑战。根据这些采访，我们概述了四个艰难时期的主题——财务上不安全的参与者所经历的挑战，影响了他们的数字安全和隐私——其中包括：（1）有限的财务资源，（2）对可靠设备和互联网的访问有限，（3）不受信任的关系，以及（4）持续的压力。我们提供了每个主题如何影响数字安全和隐私实践和需求的示例。然后，我们使用这些主题提供一个框架，概述技术创建者的机会，以更好地支持面临与财务不安全相关的安全和隐私挑战的用户。
Addressing digital security and privacy issues can be particularly difficult for users who face challenging circumstances. We performed semi-structured interviews with residents and staff at 4 transitional homeless shelters in the U.S. San Francisco Bay Area (n=15 residents, 3 staff) to explore their digital security and privacy challenges. Based on these interviews, we outline four tough times themes --- challenges experienced by our financially insecure participants that impacted their digital security and privacy --- which included: (1) limited financial resources, (2) limited access to reliable devices and Internet, (3) untrusted relationships, and (4) ongoing stress. We provide examples of how each theme impacts digital security and privacy practices and needs. We then use these themes to provide a framework outlining opportunities for technology creators to better support users facing security and privacy challenges related to financial insecurity.
DOI：
10.1145/2683467.2683475
发表时间：
2014
期刊：
--
影响因子：
--
作者：
Dunphy P
通讯作者：
Dunphy P