The communicative economy of the workgroup: multi-channel genres of communication

The communicative economy of the workgroup: multi-channel genres of communication
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工作组的传播经济:多渠道传播类型

DOI:
10.1145/62266.62294
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发表时间:
1988
期刊:
J. Syst. Softw.
影响因子:
--
通讯作者:
R. Schwab
R. Schwab
中科院分区:
--
文献类型:
--
作者:
S. Reder;R. Schwab

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理解和设计协同工作的计算机支持是基于对协作行为和公共的假设。应用和关于技术可以帮助工作组成员完成共享任务的方法。然而,到目前为止,大多数设计工作都没有通过对工作组成员之间沟通和协作结构的密切、实证研究来了解。这是一个需要解决的严重赤字。无论是对不断变化的技术的明显影响的肤浅描述,还是在人工环境中对新成立的群体进行的实验,都不可能为决定协作工作支持的未来方向提供充分的基础。现在是仔细审查实际工作小组在自然环境中利用和纳入技术的方式的时候了。
The enterprise of understanding and designing computer support for collaborative work is based on assumptions about cooperative behavior and commun.ication and about the ways in which technology can assist members of workgroups to accomplish shared tasks. However, most of the design work to date has not been informed by close, empirical research into the structure of communication and collaboration among members of workgroups. This is a serious deficit which needs to be addressed. Neither superficial descriptions of the apparent impact of continually changing technologies nor experiments with newly formed groups in artificial settings is likely to offer an adequate basis for deciding future directions for collaborative work support. It is now time to examine carefully the ways in which technology is utilized and incorporated by actual workgroups in natural settings.
DOI: 10.1037/0003-066x.39.10.1123
发表时间: 1984-01-01
影响因子: 16.4
作者:
KIESLER, S;SIEGEL, J;MCGUIRE, TW
通讯作者: MCGUIRE, TW