When Words Hurt: The Effects of Perceived Intentionality on Interpersonal Relationships

When Words Hurt: The Effects of Perceived Intentionality on Interpersonal Relationships
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当言语受伤时:感知意向性对人际关系的影响

DOI:
10.1177/0265407500173005
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发表时间:
2000
影响因子:
2.8
通讯作者:
Stacy L. Young
Stacy L. Young
中科院分区:
心理学3区
文献类型:
--
作者:
Anita L. Vangelisti;Stacy L. Young

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为什么有些有害的信息对人际关系的影响比其他的更大?理论家认为,人们解释另一个人的负面行为的方式可以影响他们与那个人的亲密或疏远,以及他们所经历的情绪。本文报道的第一项研究是为了研究意图判断如何影响个人与伤害他们的人保持距离的倾向,以及此类判断如何影响人们的伤害体验。结果表明,那些认为某人对他们说的话是故意伤害的人,比那些认为无意伤害的人更能感受到评论对他们与个人关系的疏远作用。此外,那些认为评论是故意伤害的人往往对他们与伤害他们的人的关系不太满意,并且比那些认为评论是无意的人感觉更不亲近。研究结果还显示,人们对他们认为无意伤害的信息的看法在理论上是重要的。为了进一步了解被视为无意伤害的信息的质量会导致关系疏远和伤害感情,进行了第二项研究。研究结果表明,将信息视为持续的伤害性沟通模式的一部分--相对频繁并且是伤害他人的一般倾向的一部分--与关系距离有关。此外,人们感到被伤害他们的人忽视的倾向与关系疏远和受伤的感觉有关。
Why is it that some hurtful messages have a greater impact on relationships than others? Theorists suggest that the way people interpret another individual's negative behavior can influence how close or distant they feel from that person, as well as the emotions they experience. The first study reported in this article was conducted to examine how judgments of intent affect individuals' tendency to distance themselves from someone who hurt them and how such judgments impact people's experience of hurt. Results indicated that people who judged something an individual said to them as intentionally hurtful felt the comment had more of a distancing effect on their relationship with the individual than did those who perceived the message as unintentionally hurtful. Furthermore, those who viewed the comment as intentionally hurtful tended to be less satisfied with the relationship they had with the person who hurt them and felt less close to the person than did those who saw it as unintentional. The findings also revealed that people's perceptions of messages they saw as unintentionally hurtful varied in theoretically important ways. To follow-up on the notion that there are qualities of messages viewed as unintentionally hurtful that contribute to relational distancing and hurt feelings, a second study was conducted. Findings indicated that the perception of messages as part of an ongoing pattern of hurtful communication - as relatively frequent and as part of a general tendency to hurt others was associated with relational distancing. Also, people's tendency to feel disregarded by the individual who hurt them was linked with relational distancing and hurt feelings.
DOI: 10.1037//0022-3514.48.6.1398
发表时间: 1985
影响因子: 7.6
作者:
Holtzworth-Munroe,A;Jacobson,NS
通讯作者: Jacobson,NS