"Which Country Are You from?" A Cross-Cultural Study on Greeting Interaction Design for Social Robots

"Which Country Are You from?" A Cross-Cultural Study on Greeting Interaction Design for Social Robots
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“你来自哪个国家?”

DOI:
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发表时间:
2018
期刊:
Interacción
影响因子:
--
通讯作者:
Haipeng Mi
Haipeng Mi
中科院分区:
--
文献类型:
--
作者:
Mohammad Shidujaman;Haipeng Mi

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问候手势是社交机器人行为设计中最重要的方面之一。已有研究表明,社交机器人在与人类互动时,问候手势的设计方法各不相同。然而,作为人类问候的一个重要因素,文化差异在机器人问候手势设计中却很少被研究。在本文中,我们展示了我们在理解不同的机器人问候行为如何在跨文化背景下影响人类感知方面的努力。我们根据亚洲不同国家的人类问候习俗,为NAO机器人设计了四种不同的问候手势。我们还进行了一个用户实验,来自不同国家的参与者在机器人完成指定的机器人问候手势后与机器人互动。在实验中,我们研究了:(1)当机器人有特定的问候手势时,用户是否能感知到机器人来自特定的国家或地区;(2)当机器人与用户所在国的打招呼手势相同时,用户是否表现出更高的效价。我们在实验中招募了来自四个不同国家的20名参与者。实验结果为与不同文化背景的用户交互的类人社交机器人提供了一种跨文化设计方法。
Greeting gestures are one of the most important aspects of social robot behavior design. Existing research has shown different greeting gesture design methods for social robots when they interact with humans. However, cultural difference, which is an important factor between human greetings, is less explored for robot greeting gesture design. In this paper, we present our effort on understanding how different robot greeting behaviors will affect human perception in a cross-cultural context. We designed four different greeting gestures for NAO robot based on human greeting customs from different Asian countries. We also conducted a user experiment, in which participants from the different countries interact with the robot after it performs a designated robot greeting gesture. In the experiment, we investigated: (1) Whether a user could perceive a robot coming from a specific country or region when the robot has a specific greeting gesture; and (2) If the user demonstrates higher valence when the robot has the same greeting gesture with his/her country. We recruited 20 participants from four different countries in the experiment. The result of the experiment suggests a cross-cultural design method for humanoid social robots interacting with users from different cultural backgrounds.
DOI: 10.1007/s12369-013-0196-9
发表时间: 2013-08-01
影响因子: 4.7
作者:
Salem, Maha;Eyssel, Friederike;Joublin, Frank
通讯作者: Joublin, Frank
DOI: 10.1016/0005-7916(94)90063-9
发表时间: 1994-03-01
影响因子: 1.8
作者:
BRADLEY, MM;LANG, PJ
通讯作者: LANG, PJ