The Role of Information Technology Mindfulness in the Postadoption Stage of Using Personal Health Devices: Cross-Sectional Questionnaire Study in Mobile Health.

The Role of Information Technology Mindfulness in the Postadoption Stage of Using Personal Health Devices: Cross-Sectional Questionnaire Study in Mobile Health.
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DOI:
10.2196/18122
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发表时间:
2020-10-05
影响因子:
5
通讯作者:
Esmaeilzadeh P
Esmaeilzadeh P
中科院分区:
医学2区
文献类型:
--
作者:
Esmaeilzadeh P

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尽管个人健康设备(例如智能手表、健身追踪器和智能手环)在监测个人健身和健康参数方面具有巨大潜力,但许多用户在几个月后就不再使用它们。因此,研究当前用户的采用后行为对于增强他们对个人健康设备的参与和使用行为至关重要。然而,关于影响用户有益使用行为的因素的实证研究却很少。正念和身份并不是新话题,但这些概念在信息系统领域的应用是新兴主题。信息技术(IT)正念在之前的研究中已经被概念化;然而,人们对 IT 正念在移动健康 (mHealth) 背景下的前因后果知之甚少。本研究的主要目的是探索 IT 身份和 IT 正念,为移动医疗采用后领域的研究开辟新的基础。因此,我们的目的是解释为什么用户应该充分注意他们与博士的互动以及可能产生的后果和影响。这项研究表明,IT 正念可以在改善用户的使用行为方面发挥重要作用。本文通过对 450 名个人健康设备当前用户进行的网络调查,测试了使用个人健康设备后阶段的 IT 身份与 IT 正念之间的关系。我们发现 IT 身份显着影响与博士相关的 IT 正念。此外,IT 身份与 IT 正念关系受到个人感知健康状况的负面影响 (P=.003)。最后,本研究结果表明,IT正念可以显着预测自动使用行为(例如,持续使用意向)、主动使用行为(例如,功能使用和增强使用行为)以及使用个人健康设备的承诺行为(例如,积极的口碑意向)。这项研究的结果对研究和实践都有影响。这项研究可以通过开发和实证测试一个研究模型来解释个人健康设备背景下 IT 正念结构的决定因素和结果,从而有助于我们目前对 IT 正念的理解。结果表明,IT 正念可以显着帮助个人在收养后与用于医疗保健目的的智能设备互动时表达他们的警觉性、意识、开放性和方向感。最后,我们的研究结果可以帮助从业者和 IT 开发人员设计支持正念的 PHD。由于 IT 正念对收养后行为的影响,其 4 个维度可用于开发 PHD 技术。此外,PHD 开发人员可能需要通过强化 IT 身份来提高 IT 关注度,以服务和留住广泛的目标用户。
Although personal health devices (for example, smartwatches, fitness trackers and intelligent bracelets) offer great potential to monitor personal fitness and health parameters, many users discontinue using them after a few months. Thus, it is critical to study the postadoption behaviors of current users to enhance their engagement with personal health devices and use behaviors. However, there is little empirical research on the factors affecting users’ engagement in beneficial use behaviors. Mindfulness and identity are not new topics, but the applications of these concepts in the field of information systems are emerging themes. Information technology (IT) mindfulness has been conceptualized in previous studies; however, little is known about the antecedents and consequences of IT mindfulness in the mobile health (mHealth) context. The main aim of this study is to explore both IT identity and IT mindfulness to develop a new ground for research in the domain of mHealth postadoption. Thus, we aim to explain why users should be fully mindful of their engagement with PHDs and what could be the consequences and implications. This study proposes that IT mindfulness can play an important role in improving the use behaviors of users. Through a web-based survey with 450 current users of a personal health device, this paper tests the relationship between IT identity and IT mindfulness in the postadoption stage of using personal health devices. We found that IT identity significantly shapes IT mindfulness associated with PHDs. Moreover, the IT identity–IT mindfulness relationship is negatively moderated by individuals’ perceived health status (P=.003). Finally, the results of this study show that IT mindfulness can significantly predict automatic use behaviors (eg, continued intention to use), active use behaviors (eg, feature use and enhanced use behaviors), and commitment behaviors in using personal health devices (eg, positive word-of-mouth intention). The findings of this study provide implications for both research and practice. This study can contribute to our current understanding of IT mindfulness by developing and empirically testing a research model that explains the determinants and outcomes of the IT mindfulness construct in the context of personal health devices. The results imply that IT mindfulness significantly helps individuals express their alertness, awareness, openness, and orientation in the present in their postadoption interactions with smart devices used for health care purposes. Finally, our findings may assist practitioners and IT developers in designing mindfulness-supporting PHDs. Owing to the impact of IT mindfulness on postadoption behaviors, its 4 dimensions could be used for developing PHD technologies. Moreover, PHD developers may need to direct their efforts toward increasing IT mindfulness by reinforcing IT identity to serve and retain a wide range of target users.
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