Are Current Voice Interfaces Designed to Support Children’s Language Development?

Are Current Voice Interfaces Designed to Support Children’s Language Development?
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当前的语音界面是否旨在支持儿童的语言发展?

DOI:
10.1145/3411764.3445271
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发表时间:
2021
期刊:
Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems
影响因子:
--
通讯作者:
Warschauer, Mark
Warschauer, Mark
中科院分区:
--
文献类型:
--
作者:
Xu, Ying;Branham, Stacy;Deng, Xinwei;Collins, Penelope;Warschauer, Mark

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随着人工智能的快速发展,能够进行基于语音的交互的语音用户界面(VUI)有望通过充当儿童的语言伙伴来支持儿童的语言发展。本文报告了对目前针对幼儿的基于语音的应用程序的分析评估,以研究它们是否以及如何纳入有效支持儿童学习的循证对话策略。我们发现,尽管目前的应用程序支持多种语言活动,但大多数未能进行开放式对话,并提供扩展的来回机会,从而限制了它们鼓励儿童语言输出和增加儿童语言接触的能力。我们讨论了四个设计的影响,开发VUI,启动对话,并提供反馈的方式,更好地促进儿童的语言学习。
With the rapid development of artificial intelligence, voice user interfaces (VUIs) capable of speech-based interaction are poised to support children’s language development by serving as their language partners. This paper reports an analytic evaluation of the currently available voice-based apps targeting young children to examine whether and how they incorporate evidence-based dialogue strategies that effectively support children’s learning. We found that, despite the fact that the current apps support a variety of language activities, most fail to carry out open-ended dialogue and provide extended back-and-forth opportunities, thus limiting their ability to encourage children’s language output and increase children’s language exposure. We discuss four design implications for developing VUIs that initiate dialogue and provide feedback in ways that better facilitate children’s language learning.
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