European airline response to the COVID-19 pandemic – Contraction, consolidation and future considerations for airline business and management
European airline response to the COVID-19 pandemic – Contraction, consolidation and future considerations for airline business and management
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DOI：
10.1016/j.rtbm.2020.100578
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发表时间：
2020-10-03
影响因子：
4.8
通讯作者：
Adrienne N
中科院分区：
文献类型：
--
作者：
Budd L;Ison S;Adrienne N
新冠肺炎疫情以及随之而来的旅行限制和消费者需求下降，导致欧洲各地的客运航班大幅减少，达到前所未有的水平。随着边境关闭，各国政府建议不要进行除必要旅行以外的所有旅行，乘客需求消失，欧洲航空公司被迫迅速对经济低迷做出反应，实施前所未有的成本节约措施，以保护自己的业务。本文旨在考察欧洲主要客运航空公司在2020年3月至5月期间应对新冠肺炎危机最严重时期的方式。该报告使用欧洲网络管理公司Eurocontrol的数据，确定了各航空公司运营商和母公司在签订合同并整合业务时所采取的应对措施。调查结果显示，改变航班运营、理顺机队、减少员工数量以及重新配置网络和运力是最常见的应对措施。文章最后讨论了随着欧洲航空公司寻求重组其运营并适应后COVID时代的新现实，对航空公司业务和管理的未来考虑。新冠肺炎大流行对世界各地的航空公司产生了前所未有的影响。COVID对传统的航空公司业务战略和中断管理技术提出了挑战。报告考察了40家欧洲航空公司应对新冠肺炎疫情的方式。研究结果显示，收缩和盘整是关键的短期应对措施。对后冠状病毒感染后的航空公司业务和管理的影响进行了考虑。
The COVID-19 pandemic and the resulting travel restrictions and fall in consumer demand led to a dramatic and unprecedented reduction in passenger flights across Europe. As borders closed, national Governments advised against all but essential travel and passenger demand disappeared, European airlines were forced to quickly respond to the downturn and impose unprecedented cost saving measures to protect their business. The aim of this paper is to examine the ways in which major European passenger airlines responded to the height of the COVID-19 crisis in the period March – May 2020. Using data from Eurocontrol, the European network manager, the paper identifies the responses individual airline operators and parent companies took to contract and consolidate their operations. The findings show that changes to flight operations, rationalising the fleet, reducing staff numbers, and reconfiguring their networks and capacity were the most common responses. The paper concludes by discussing future considerations for airline business and management as European carriers seek to restructure their operations and adapt to a new post-COVID reality. The COVID pandemic has had an unprecedented impact on airlines worldwide. COVID has challenged conventional airline business strategy and disruption management techniques. The ways in which 40 European airlines responded to the COVID-19 pandemic is examined. Findings reveal that contraction and consolidation were key short-term responses. Implications for post-COVID airline business and management are considered.
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