Doctor-Patient Communication in Primary Health Care: A Mixed-Method Study in Fiji.
Doctor-Patient Communication in Primary Health Care: A Mixed-Method Study in Fiji.
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DOI：
10.3390/ijerph18147548
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发表时间：
2021-07-15
影响因子：
--
通讯作者：
Mohammadnezhad M
中科院分区：
文献类型：
--
作者：
Chandra S;Mohammadnezhad M
从临床角度来看，有效和高效的沟通是确保医生为患者提供高质量护理的战略的一部分。尽管有效的医患沟通对健康结果产生了积极影响，但斐济在这方面的信息有限。这项研究的目的是确定目前患者对医生沟通行为的看法，并确定影响斐济医患沟通的因素。这项混合方法研究是在斐济苏瓦分区三个随机选择的保健中心的门诊环境中进行的。在定量阶段，采用系统随机抽样的方法选择了375名参与者完成了结构式问卷;其中，20名参与者被选为定性访谈。从患者的感受来看，45.6%的患者认为医生的沟通行为良好，53.6%的患者认为医生的沟通行为一般，0.8%的患者认为医生的沟通行为较差。定性研究结果强调，如医生的态度，他们的方法，他们与病人的互动，他们提供了一个解释的重要因素，在医患沟通。在斐济，大多数病人认为医生的沟通行为是良好的，医生的技能对有效的医患沟通很重要。这项研究强调了医患沟通的重要性，并建议医生可能没有实践以病人为中心的护理和沟通;因此，他们需要提高以病人为中心的沟通技巧。
From a clinical perspective, effective and efficient communication is part of a strategy to ensure doctors are providing high-quality care to their patients. Despite the positive impact of effective doctor–patient communication on health outcomes, limited information is available on this in Fiji. This study was carried out to determine the current patients’ perception of doctors’ communication behaviour and identify factors affecting the doctor–patient communication in Fiji. This mixed-method study was conducted in the outpatient setting of three randomly selected health centres in the Suva Subdivision, Fiji. For the quantitative phase, systematic random sampling was used to select the 375 participants who completed the structured questionnaire; of those, 20 participants were selected for the qualitative interview. From the patients’ perception, 45.6% of them perceived doctors’ communication behaviour as good, 53.6% as fair, and 0.8% as poor communication behaviour. Qualitative findings highlight factors such as the attitude of the doctors, their approach, their interaction with the patients, and them providing an explanation as important factors during doctor–patient communication. In Fiji, the majority of patients perceived doctors’ communication behaviour as fair to good and the doctors’ skills were important for effective doctor–patient communication. This study highlighted the importance of doctor–patient communication and suggested that doctors might not be practicing patient-centred care and communication; thus, they need to upgrade their patient-centred communication skills.
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影响因子：
3.4
作者：
Clever, Sarah L.;Jin, Lei;Meltzer, David O.
通讯作者：
Meltzer, David O.
影响因子：
--
作者：
King, Ann;Hoppe, Ruth B
通讯作者：
Hoppe, Ruth B
影响因子：
1.7
作者：
Guest, Greg;Bunce, Arwen;Johnson, Laura
通讯作者：
Johnson, Laura
DOI：
10.5455/msm.2017.29.192-195
发表时间：
2017-09-01
期刊：
Materia socio-medica
影响因子：
--
作者：
Biglu, Mohammad-Hossein;Nateq, Farnaz;Asgharzadeh, Ali
通讯作者：
Asgharzadeh, Ali
影响因子：
4.4
作者：
Burt, Jenni;Abel, Gary;Roland, Martin
通讯作者：
Roland, Martin