Organisational Support and Employee Commitment in Sri Lanka
Organisational Support and Employee Commitment in Sri Lanka
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斯里兰卡的组织支持和员工承诺
DOI：
10.1177/103530461202300108
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发表时间：
2012
期刊：
影响因子：
--
通讯作者：
J. Jayakody
中科院分区：
文献类型：
--
作者：
M. O’Donnell;A. Jayawardana;J. Jayakody
本研究探讨了斯里兰卡电信公司（Sri Lanka Telecom）员工对组织支持、承诺、工作满意度和离职意向的看法。组织支持包括提供有价值的经济利益，沿着员工对主管和同事支持的看法，以及决策过程中的程序公平。我们发现了强有力的证据表明，高水平的组织支持，通过增加情感承诺和工作满意度，减少离职意向，导致员工互惠。我们还发现了经济交流和持续承诺之间存在正相关关系的证据，尽管证据较弱，但员工可能会不满意，但会留下来，因为他们对公司的特定知识和技能投入太多。该公司提供了高于平均水平的薪酬和福利，而且斯里兰卡正规经济中的替代就业机会有限，离开该组织的成本可能超过留下来的成本。
This study explores employees' perceptions of organisational support, commitment, job satisfaction and turnover intentions in Sri Lanka Telecom (SLT). Organisational support involves the provision of valued financial benefits along with employees' perceptions of support from supervisors and co-workers, and procedural fairness in decision-making. We found strong evidence that high levels of organisational support lead to employee reciprocity via increased affective commitment and job satisfaction and reduced turnover intentions. We also found evidence, albeit weaker, of a positive relationship between economic exchange and continuance commitment, where employees may be dissatisfied but stay because they have too much invested in firm specific knowledge and skills. The firm provided above average compensation and benefits and with limited alternative job opportunities in the formal economy in Sri Lanka the costs of leaving the organisation are likely to have outweighed the costs of staying.
DOI：
10.1037/0021-9010.87.3.565
发表时间：
2002-06
期刊：
The Journal of applied psychology
影响因子：
--
作者：
R. Eisenberger;Florence Stinglhamber;C. Vandenberghe;I. L. Sucharski;Linda Rhoades
通讯作者：
R. Eisenberger;Florence Stinglhamber;C. Vandenberghe;I. L. Sucharski;Linda Rhoades