Designing messaging to engage patients in an online suicide prevention intervention: survey results from patients with current suicidal ideation.
Designing messaging to engage patients in an online suicide prevention intervention: survey results from patients with current suicidal ideation.
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DOI：
10.2196/jmir.3173
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发表时间：
2014-02-07
影响因子：
7.4
通讯作者：
Ludman E
中科院分区：
文献类型：
--
作者：
Whiteside U;Lungu A;Richards J;Simon GE;Clingan S;Siler J;Snyder L;Ludman E
计算机化的、通过互联网提供的干预措施可能是有效的;然而，接受和保持客户的持续参与仍然是巨大的挑战。我们认为，制定有效的参与战略是在线健康干预的下一个前沿，这是一个已经开始进行许多创造性研究的领域。我们还认为，参与战略，以实现其与新的目标人群的目的，他们需要量身定制这些人群（即，内容是设计与目标人群铭记）。以用户为中心的设计框架为通过将用户纳入开发中来提高用户参与度和吸收率提供了理论基础。然而，决定如何实施这种方法，使用户在心理健康干预发展是具有挑战性的。本研究的目的是获得用户输入和反馈的消息内容的可接受性，旨在从事自杀的个人。2013年3月，诊所接诊人员向潜在参与者（等待接受心理健康预约的个人）分发了宣布这项研究的传单，“你的反馈很重要”，以及患者健康问卷。传单解释说，在自杀意念问题上得分为2或3分（分别为“超过一半的日子”或“几乎每天”），使他们有资格对正在开发的自杀预防干预措施的组成部分提供反馈。患者可以通过链接访问匿名在线调查。在网上提供同意后，参与者完成了匿名调查。34人提供了过去人口统计资料的数据。参与者报告说，他们最喜欢的干预措施是他们知道他们被关心，这是个性化的，其他像他们一样的人发现它很有帮助，其中包括真实的人的例子。与会者更喜欢电子邮件邀请的主题行表示关注和额外资源的可用性。参与者还提供了关于媒体原型的反馈，包括品牌设计和介绍干预措施的广告视频。本文提供了一个模型（包括开发的参与度调查，参与度调查的受众，参与度调查的结果呈现方法），包括目标用户在开发的摄取战略在线心理健康干预措施。
Computerized, Internet-delivered interventions can be efficacious; however, uptake and maintaining sustained client engagement are still big challenges. We see the development of effective engagement strategies as the next frontier in online health interventions, an area where much creative research has begun. We also argue that for engagement strategies to accomplish their purpose with novel targeted populations, they need to be tailored to such populations (ie, content is designed with the target population in mind). User-centered design frameworks provide a theoretical foundation for increasing user engagement and uptake by including users in development. However, deciding how to implement this approach to enage users in mental health intervention development is challenging. The aim of this study was to get user input and feedback on acceptability of messaging content intended to engage suicidal individuals. In March 2013, clinic intake staff distributed flyers announcing the study, “Your Feedback Counts” to potential participants (individuals waiting to be seen for a mental health appointment) together with the Patient Health Questionnaire. The flyer explained that a score of two or three (“more than half the days” or “nearly every day” respectively) on the suicide ideation question made them eligible to provide feedback on components of a suicide prevention intervention under development. The patient could access an anonymous online survey by following a link. After providing consent online, participants completed the anonymous survey. Thirty-four individuals provided data on past demographic information. Participants reported that they would be most drawn to an intervention where they knew that they were cared about, that was personalized, that others like them had found it helpful, and that included examples with real people. Participants preferred email invitations with subject lines expressing concern and availability of extra resources. Participants also provided feedback about a media prototype including a brand design and advertisement video for introducing the intervention. This paper provides one model (including development of an engagement survey, audience for an engagement survey, methods for presenting results of an engagement survey) for including target users in the development of uptake strategies for online mental health interventions.
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影响因子：
7.4
作者：
van Gemert-Pijnen JE;Nijland N;van Limburg M;Ossebaard HC;Kelders SM;Eysenbach G;Seydel ER
通讯作者：
Seydel ER
DOI：
10.1176/appi.ps.201200587
发表时间：
2013-12-01
期刊：
Psychiatric services (Washington, D.C.)
影响因子：
--
作者：
Simon GE;Rutter CM;Peterson D;Oliver M;Whiteside U;Operskalski B;Ludman EJ
通讯作者：
Ludman EJ
影响因子：
3
作者：
Reger, Mark A.;Gahm, Gregory A.
通讯作者：
Gahm, Gregory A.
影响因子：
6.9
作者：
Waller, R.;Gilbody, S.
通讯作者：
Gilbody, S.
影响因子：
3.2
作者：
Moskos, Michelle A.;Olson, Lenora;Gray, Doug
通讯作者：
Gray, Doug