Social Touch in Human–Robot Interaction: Robot-Initiated Touches can Induce Positive Responses without Extensive Prior Bonding

Social Touch in Human–Robot Interaction: Robot-Initiated Touches can Induce Positive Responses without Extensive Prior Bonding
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人机交互中的社交触摸:机器人发起的触摸可以在没有广泛的事先联系的情况下引起积极的反应

DOI:
10.1007/s12369-018-0500-9
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发表时间:
2018
影响因子:
4.7
通讯作者:
J. B. F. Van Erp
J. B. F. Van Erp
中科院分区:
计算机科学3区
文献类型:
--
作者:
Christian J. A. M. Willemse;J. B. F. Van Erp

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根据二元社会关系的类型和强度,社交接触互动可以引发大量的生理、情感和行为反应;有利也有弊。为了扩展人形社交机器人的交流能力,我们研究了机器人发起的触摸是否可以在人类用户中引起与人类触摸反应相当的有益反应。此外,我们还调查了与机器人之间预先存在的积极社会联系是否会调节这些反应。为此,我们进行了 2×2\documentclass[12pt]{minimal} \usepackage{amsmath} \usepackage{wasysym} \usepackage{amsfonts} \usepackage{amssymb} \usepackage{amsbsy} \usepackage{mathrsfs} \usepackage{upgreek} \setlength{\oddsidemargin}{-69pt} \begin{document}$$2 \times 2$$\end{document} 受试者之间的实验(N = 67),参与者在压力环境下与机器人互动之前要么与机器人建立联系,要么没有建立联系。这种交互要么包含或不包含机器人发起的触摸。我们假设,与没有触摸的互动相比,机器人触摸会减弱压力事件期间的主观和生理压力反应(H1a),增强与机器人的感知关系(H1b),并增加一个人的亲社会行为(H1c)。根据人类接触的发现,我们还预计,当与机器人建立联系时,H1a 和 H1b 的影响会更加直言不讳(H2)。我们的研究结果表明,机器人的触摸减弱了生理压力反应,并增加了人机关系的亲密感。没有发现对亲社会行为的影响,并且所有影响都与是否形成纽带无关。尽管没有找到对我们假设的完全支持,但研究结果表明,在特定情况下,机器人发起的触摸可以成为社交机器人非语言交流能力的有价值的扩展。
Social touch interactions can, depending on the type and strength of the dyadic social relationship, elicit a plethora of physiological, emotional, and behavioral responses; both beneficial and disadvantageous. With the intention to expand the communicative capabilities of humanoid social robots, we investigated whether robot-initiated touches could elicit beneficial responses in the human user that are comparable to responses to human touch. In addition, we investigated whether having a pre-existing positive social bond with the robot modulates these responses. To this end, we conducted a 2×2\documentclass[12pt]{minimal} \usepackage{amsmath} \usepackage{wasysym} \usepackage{amsfonts} \usepackage{amssymb} \usepackage{amsbsy} \usepackage{mathrsfs} \usepackage{upgreek} \setlength{\oddsidemargin}{-69pt} \begin{document}$$2 \times 2$$\end{document} between subjects experiment (N = 67) in which participants either did or did not establish a bond with the robot prior to interacting with it during stressful circumstances. This interaction either did or did not comprise robot-initiated touches. We hypothesized that robotic touches would attenuate the subjective and physiological stress responses during the stressful event (H1a), enhance the perceived relation with the robot (H1b), and increase one’s pro-social behavior (H1c), as contrasted with interactions without touch. Based on findings from human touch, we also expected that the effects of H1a and H1b would be more outspoken when a bond with the robot was established (H2). Our findings imply that robotic touches attenuated physiological stress responses and increased the perceived intimacy of the human–robot bond. No effects were found on pro-social behavior and all effects were independent of whether a bond was formed or not. Although no full support for our hypotheses was found, the findings suggest that robot-initiated touch can, under specific circumstances, be a valuable extension of a social robot’s nonverbal communication repertoire.
DOI: 10.1037/0003-066x.50.5.372
发表时间: 1995-05-01
影响因子: 16.4
作者:
LANG, PJ
通讯作者: LANG, PJ
DOI: 10.1016/0005-7916(94)90063-9
发表时间: 1994-03-01
影响因子: 1.8
作者:
BRADLEY, MM;LANG, PJ
通讯作者: LANG, PJ