Supporting Storytelling With Evidence in Holistic Review Processes: A Participatory Design Approach

Supporting Storytelling With Evidence in Holistic Review Processes: A Participatory Design Approach
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在整体审查过程中用证据支持讲故事:参与式设计方法

DOI:
10.1145/3392870
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发表时间:
2020
影响因子:
--
通讯作者:
Kinyon, Eleanor C.
Kinyon, Eleanor C.
中科院分区:
--
文献类型:
--
作者:
Metoyer, Ronald A.;Chuanromanee, Tya S.;Girgis, Gina M.;Zhi, Qiyu;Kinyon, Eleanor C.

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审查过程涉及复杂的、往往是主观的决策任务,在这些任务中,个人审查员必须阅读提交的材料并对其进行评分,例如大学申请,以及许多相关的维度,通常还需要记住一个标准。这项工作的一个共同部分是委员会审查,在委员会审查中,个别审查员开会讨论特定提交的优点,以建议接受或拒绝决定。先前的工作表明,视觉化和耸人听闻的支持在这样的过程中可能是有益的,在这些过程中,审查员必须展示有问题的申请者的“故事”。我们与大学整体招生领域的评审员一起举办了一系列参与式设计研讨会,以更好地了解讲故事的挑战和机遇。在这些研讨会的基础上,我们对该领域的审评者如何构建视觉故事做出了描述,我们为证据捕获和讲故事的设计提供了指导,并在这个领域与其他审查领域之间画出了相似之处和区别。
Review processes involve complex and often subjective decision-making tasks in which individual reviewers must read and rate submissions, such as a college application, along many relevant dimensions and typically with a rubric in mind. A common part of the work is committee review, where individual reviewers meet to discuss the merits of a particular submission in order to recommend an accept or reject decision. Prior work indicates that visualization and sensemaking support may be beneficial in such processes where reviewers must present the "story" of the applicant under question. We conducted a series of participatory design workshops with reviewers in the domain of holistic college admissions to better understand the challenges and opportunities regarding storytelling. Based on these workshops, we contribute a characterization for how reviewers in this domain construct visual stories, we provide guidance for designing for evidence capture and storytelling, and we draw parallels and distinctions between this domain and other reviewing domains.
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