Understanding the interplay of social commerce affordances and swift guanxi: An empirical study
Understanding the interplay of social commerce affordances and swift guanxi: An empirical study
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了解社交商务可供性和快速关系的相互作用:一项实证研究
DOI:
10.1016/j.im.2018.05.009
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发表时间:
2019-03
期刊:
影响因子:
--
通讯作者:
Lei Li
中科院分区:
文献类型:
--
作者:
Jiabao Lin;Zhimei Luo;Xuseng Cheng;Lei Li
Prior studies highlight consumer behavior in social commerce from the perspective of relational exchange, while culture-driven aspects have been neglected. Given cultural uniqueness in China, this study develops a research model to explore the effects of key social commerce affordances on swift guanxi dimensions and subsequent purchase intention. Data from 450 agricultural product consumers in social commerce were used in PLS analysis for testing the proposed research model. The results indicate that interactivity, stickiness, and word of mouth exert positive effects on mutual understanding, reciprocal favor, and relationship harmony, to various degrees. In turn, swift guanxi dimensions are determinants of consumers’ purchase intention in social commerce.
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