Forecasting Errors in the Averseness of Apologizing
Forecasting Errors in the Averseness of Apologizing
复制标题
道歉厌恶程度的预测错误
DOI：
10.1007/s11211-014-0216-4
复制
发表时间：
2014
影响因子：
2.3
通讯作者：
Christopher P. Reinders Folmer
中科院分区：
文献类型：
--
作者：
Joost M. Leunissen;D. Cremer;M. Dijke;Christopher P. Reinders Folmer
道歉通常被视为对肇事者犯法后的适当回应。然而，尽管道歉在冲突局势之后会产生积极影响，但它们并不总是容易实现的。我们认为，这至少在一定程度上是因为肇事者高估了道歉的厌恶程度，从而犯下了预测错误。通过两个实验室实验和一项自传式回忆研究，我们证明，与他们实际上道歉时经历的厌恶相比，犯罪者高估了他们在道歉时会经历的厌恶。此外，我们还发现，这种效果是由对道歉效果的误解所驱动的。实施者高估了道歉的潜在负面影响，同时低估了道歉的潜在积极影响。这一预测错误可能会对和解进程的启动产生负面影响，因为肇事者认为道歉比实际情况更令人反感。
Apologizing is often seen as the appropriate response after a transgression for perpetrators. Yet, despite the positive effects that apologies elicit after situations of conflict, they are not always delivered easily. We argue that this is due—at least in part—to perpetrators overestimating the averseness of apologizing, thus committing a forecasting error. Across two laboratory experiments and one autobiographical recall study, we demonstrate that perpetrators overestimate the averseness they will experience when apologizing compared to the averseness they experience when they actually apologize. Moreover, we show that this effect is driven by a misconstrual of the effects of an apology. Perpetrators overestimate the potentially negative effects of apologizing while simultaneously underestimating the potentially positive effects of apologizing. This forecasting error may have a negative effect on the initiation of the reconciliation process, due to perpetrators believing that apologizing is more averse than it actually is.
影响因子：
7.6
作者：
Timothy D. Wilson;T. Wheatley;J. M. Meyers;D. Gilbert;D. Axsom
通讯作者：
Timothy D. Wilson;T. Wheatley;J. M. Meyers;D. Gilbert;D. Axsom