Examining the role of patient experience surveys in measuring health care quality.
Examining the role of patient experience surveys in measuring health care quality.
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研究患者体验调查在衡量医疗质量中的作用。
DOI：
10.1177/1077558714541480
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发表时间：
2014-10
期刊：
影响因子：
--
通讯作者：
Cleary PD
中科院分区：
文献类型：
--
作者：
Anhang Price R;Elliott MN;Zaslavsky AM;Hays RD;Lehrman WG;Rybowski L;Edgman-Levitan S;Cleary PD
病人护理经验调查评估护理以病人为中心的程度。这篇文章回顾了文献之间的关系，病人的经验和其他措施的卫生保健质量。研究表明，更好的患者护理体验与更高程度地遵守推荐的预防和治疗流程、更好的临床结果、更好的医院患者安全以及更少的医疗保健利用率相关。使用心理测量学上可靠的工具收集的患者体验测量，采用推荐的样本量和调整程序，并根据标准协议实施，本质上是有意义的，并且是公共报告和绩效付费计划中临床过程和结果测量的适当补充。
Patient care experience surveys evaluate the degree to which care is patient-centered. This article reviews the literature on the association between patient experiences and other measures of health care quality. Research indicates that better patient care experiences are associated with higher levels of adherence to recommended prevention and treatment processes, better clinical outcomes, better patient safety within hospitals, and less health care utilization. Patient experience measures that are collected using psychometrically sound instruments, employing recommended sample sizes and adjustment procedures, and implemented according to standard protocols are intrinsically meaningful and are appropriate complements for clinical process and outcome measures in public reporting and pay-for-performance programs.
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影响因子：
9.7
作者：
Elliott, Marc N.;Lehrman, William G.;Cleary, Paul D.
通讯作者：
Cleary, Paul D.
影响因子：
1.6
作者：
Clark, Noreen M.;Cabana, Michael D.;Kaciroti, Niko
通讯作者：
Kaciroti, Niko
DOI：
10.3122/jabfm.2011.03.100170
发表时间：
2011-05-01
影响因子：
2.9
作者：
Bertakis, Klea D.;Azari, Rahman
通讯作者：
Azari, Rahman
影响因子：
2.9
作者：
Doyle C;Lennox L;Bell D
通讯作者：
Bell D
影响因子：
5.4
作者：
Bardach NS;Asteria-Peñaloza R;Boscardin WJ;Dudley RA
通讯作者：
Dudley RA