Looking Away and Catching Up: Dealing with Brief Attentional Disconnection in Synchronous Groupware
Looking Away and Catching Up: Dealing with Brief Attentional Disconnection in Synchronous Groupware
复制标题
移开视线并追赶：处理同步组件中短暂的注意力脱节
DOI：
10.1145/2998181.2998226
复制
发表时间：
2017
期刊：
影响因子：
--
通讯作者：
A. Coveney
中科院分区：
文献类型：
--
作者：
C. Gutwin;Scott Bateman;G. Arora;A. Coveney
共享工作空间群件中的感知信息往往是短暂的，当用户被打断或视线离开系统时，他们可能会错过有关其他人活动的重要信息。这些注意力中断是短暂的（通常不到10秒），在许多工作环境中经常发生，并且可能由于多种原因而发生。在本文中，我们提供了可视化技术，可以帮助群件用户从这些短暂的缺席。首先，我们提供了一个简单的注意力监视器，通知群件系统是否用户正在看屏幕，是否工作区是可见的。其次，我们提供了一个框架的追赶技术可视化错过的活动-包括突出显示，运动轨迹，和重放。我们在三个应用程序中实现了这些技术，这些应用程序涵盖了不同的通信方法和交互速度，并在三项研究中探索了这些效果的使用。参与者清楚地看到了追赶技术的价值，虽然在不同的情况下，不同的技术是首选，几乎所有的用户强烈喜欢追赶技术。我们的工作表明，帮助用户处理注意力断开期间可以大大提高实时群件系统的可用性。
Awareness information in shared-workspace groupware is often ephemeral, and when users are interrupted or look away from the system, they can miss important information about others' activities. These attentional disconnections are brief (generally less than ten seconds), are frequent in many work environments, and can occur for many reasons. In this paper, we provide visualization techniques that can help groupware users recover from these short absences. First, we provide a simple attention monitor that informs groupware systems whether a user is looking at the screen and whether the workspace is visible. Second, we provide a framework of catch-up techniques for visualizing missed activity -- including highlighting, motion traces, and replay. We implemented these techniques in three applications that cover different communication methods and interaction speeds, and explored the use of the effects in three studies. Participants clearly saw the value of catch-up techniques, and although different techniques were preferred in different situations, nearly all users strongly preferred the catch-up techniques. Our work shows that helping users deal with periods of attentional disconnection can substantially improve the usability of real-time groupware systems.
DOI：
10.1145/1753326.1753646
发表时间：
2010-04
期刊：
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
影响因子：
--
作者：
Dagmar Kern;P. Marshall;A. Schmidt
通讯作者：
Dagmar Kern;P. Marshall;A. Schmidt
DOI：
10.1145/2449396.2449416
发表时间：
2013-03
期刊：
--
影响因子：
--
作者：
Jakub Dostal;P. Kristensson;A. Quigley
通讯作者：
Jakub Dostal;P. Kristensson;A. Quigley