User Environment Tracking and Problem Detection with XALT

User Environment Tracking and Problem Detection with XALT
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使用 XALT 进行用户环境跟踪和问题检测

DOI:
10.1109/hust.2014.6
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发表时间:
2014
期刊:
2014 First International Workshop on HPC User Support Tools
影响因子:
--
通讯作者:
D. James
D. James
中科院分区:
--
文献类型:
--
作者:
Kapil Agrawal;M. Fahey;R. McLay;D. James

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这项工作增强了我们对个人用户软件需求的理解,然后利用这种理解来帮助利益相关者以更高效、有效和系统的方式开展业务。该产品XALT建立在已经改善用户体验和增强美国和欧洲12台超级计算机上数千名用户的支持计划的基础上。XALT将对高端计算机上的单个作业进行检测,以生成用户成功运行作业所需的编译器、库和其他软件的图片。它将突出显示我们的研究人员需要和不需要的产品,并在问题发生时提醒用户和支持人员软件配置问题的根本原因。这项工作的一个关键目标是为包括用户、赞助机构、支持组织和开发团队在内的广泛的利益相关者社区生成提高效率和有效性所需的信息。效率、效力和负责任的管理都需要清楚地了解用户的需求。XALT是实现这种清晰度的重要一步。
This work enhances our understanding of individual users' software needs, then leverages that understanding to help stakeholders conduct business in a more efficient, effective, and systematic way. The product, XALT, builds on work that is already improving the user experience and enhancing support programs for thousands of users on twelve supercomputers across the United States and Europe. XALT will instrument individual jobs on high-end computers to generate a picture of the compilers, libraries, and other software that users need to run their jobs successfully. It will highlight the products our researchers need and do not need, and alert users and support staff to the root causes of software configuration issues as soon as the problems occur. A key objective of this work is generating the information needed to improve efficiency and effectiveness for an extensive community of stakeholders including users, sponsoring institutions, support organizations, and development teams. Efficiency, effectiveness, and responsible stewardship each require a clear picture of users' needs. XALT is an important step in the quest to achieve that clarity.
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DOI: 10.1145/2016741.2016766
发表时间: 2011
期刊: Proceedings of the 2011 TeraGrid Conference: Extreme Digital Discovery
影响因子: --
作者:
Lu, Charng-da;Jones, Matthew D.;Furlani, Thomas R.
通讯作者: Furlani, Thomas R.