"Wearing a High Heel and a House Shoe at the Same Time": Parents' Information Needs While Navigating Change in their Child's Behavioral Care

"Wearing a High Heel and a House Shoe at the Same Time": Parents' Information Needs While Navigating Change in their Child's Behavioral Care
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“同时穿高跟鞋和家居鞋”:父母在改变孩子行为护理时的信息需求

DOI:
10.1145/3555772
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发表时间:
2022
影响因子:
--
通讯作者:
Marcu, Gabriela
Marcu, Gabriela
中科院分区:
--
文献类型:
--
作者:
Richards, Olivia K.;Scott, Carol F.;Spiller, Allison;Marcu, Gabriela

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变化是父母角色中不可避免的一部分,无论是由于孩子的发展,家庭生活还是外部事件。为了解家长应对变化的信息需求,我们研究了2019冠状病毒病疫情对家长和儿童生活造成的广泛影响。我们采访了16位家长,了解他们在COVID-19大流行打破家庭、学校和工作之间界限时的生活经历。特别是,我们询问了对行为护理的调整,或社会学习,支持和干预措施,通过这些措施,儿童发展社交和情感技能。我们专注于已经从学校获得住宿和行为支持的儿童的父母,以了解这些服务的中断如何影响父母在满足孩子个人需求方面的作用。应用角色理论和Kübler-Ross变化曲线,我们描述了父母用于导航变化阶段的应对机制,以及尽管他们努力但仍未满足的信息需求。我们讨论了如何启动和家长为中心的支持,可以围绕生活的变化经验设计,通过适应父母的能力,接受和使用帮助在不同的阶段。
Change is an inevitable part of a parent's role, whether due to their child's development, family life, or external events. To understand the information needs of parents navigating change, we studied the effects of the COVID-19 pandemic as a widely experienced disruption in the lives of parents and children. We interviewed 16 parents about their caregiving experience as the COVID-19 pandemic collapsed boundaries between home, school, and work. In particular, we asked about adjustments to behavioral care, or the social learning, supports, and interventions through which children develop social and emotional skills. We focused on parents of children already receiving accommodations and behavioral support from their school, to understand how disruptions in these services affected the role of the parent in meeting their child's individual needs. Applying role theory and the Kübler-Ross change curve, we describe the coping mechanisms that parents used to navigate the stages of change, as well as the information needs that remained unmet, despite their efforts. We discuss how practitioner-initiated and parent-centered supports can be designed around the lived experience of change, by accommodating a parent's capacity to accept and use help at different stages.
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