Death of a Robot: Social Media Reactions and Language Usage when a Robot Stops Operating

Death of a Robot: Social Media Reactions and Language Usage when a Robot Stops Operating
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机器人之死:机器人停止运行时的社交媒体反应和语言使用

DOI:
10.1145/3319502.3374794
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发表时间:
2020
期刊:
Proceedings of the 2020 ACM/IEEE International Conference on Human-Robot Interaction
影响因子:
--
通讯作者:
Steinfeld, Aaron
Steinfeld, Aaron
中科院分区:
--
文献类型:
--
作者:
Carter, Elizabeth J.;Reig, Samantha;Tan, Xiang Zhi;Laput, Gierad;Rosenthal, Stephanie;Steinfeld, Aaron

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人们在社交媒体上分享他们的想法,喜悦和悲伤。最近的一个流行趋势是支持和哀悼已经死亡的人和宠物以及其他遭受灾难性破坏的物体。由于几个流行的机器人已经停产,包括机遇号火星车、Jibo和库里,我们感兴趣的是,用来哀悼这些机器人的语言与用来哀悼人、动物和其他物体的语言相比如何。我们进行了一项研究,要求参与者将Twitter反应归类为涉及人,动物,机器人或其他物体的死亡。大多数反应都被标记为与人类有关,这表明人们使用类似的语言来描述对有生命和无生命实体的感受。我们使用了一个自然语言工具包来分析来自更大的推文集的语言。大多数关于机遇号的推文都包含第二人称(“你”)和性别化的第三人称代词(她/他与它),但像“R.I.P”这样的术语几乎只适用于人类和动物。我们的研究结果表明,人们口头上哀悼机器人类似于生物,但保留一些语言的人。
People take to social media to share their thoughts, joys, and sorrows. A recent popular trend has been to support and mourn people and pets that have died as well as other objects that have suffered catastrophic damage. As several popular robots have been discontinued, including the Opportunity Rover, Jibo, and Kuri, we are interested in how language used to mourn these robots compares to that to mourn people, animals, and other objects. We performed a study in which we asked participants to categorize deidentified Twitter reactions as referencing the death of a person, an animal, a robot, or another object. Most reactions were labeled as being about humans, which suggests that people use similar language to describe feelings for animate and inanimate entities. We used a natural language toolkit to analyze language from a larger set of tweets. A majority of tweets about Opportunity included second-person ("you") and gendered third-person pronouns (she/he versus it), but terms like "R.I.P" were reserved almost exclusively for humans and animals. Our findings suggest that people verbally mourn robots similarly to living things, but reserve some language for people.
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