A Transgender Health Information Resource: Participatory Design Study.

A Transgender Health Information Resource: Participatory Design Study.
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跨性别健康信息资源:参与设计研究。

DOI:
10.2196/42382
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发表时间:
2023-06-15
期刊:
影响因子:
2.7
通讯作者:
Schilling, Lisa M.
Schilling, Lisa M.
中科院分区:
其他
文献类型:
--
作者:
Morse, Brad;Soares, Andrey;Kwan, Bethany M.;Allen, Marvyn;Lee, Rita S.;Desanto, Kristen;Holliman, Brooke Dorsey;Ytell, Kate;Schilling, Lisa M.

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尽管互联网上为跨性别和性别多样性(TGD)的人提供了丰富的健康信息,但使用的大部分内容都是在社交媒体渠道上找到的,需要个人审查信息的相关性和质量。我们开发了一个原型跨性别健康信息资源(TGHIR)通过移动的应用程序提供可信的健康和健康信息的人谁是TGD。我们与TGD社区合作,采用参与式设计方法,包括焦点小组和共同设计会议,以确定用户的需求和优先事项。我们使用敏捷软件开发方法来构建原型。一位医学图书馆员和具有跨性别健康专业知识的医生策划了一套97个信息资源,构成了原型的基本内容。为了评估原型TGHIR应用程序,我们与测试用户一起评估了应用程序,使用系统可用性量表中的单个项目来评估功能可用性,认知步行能力,以及用户版本的移动的应用程序评级量表来评估应用程序的客观和主观质量。共有13名被确定为TGD或TGD盟友的人将他们对10个应用程序功能中的9个(90%)的满意度评为良好到优秀,其中1个(10%)功能-过滤以缩小TGHIR资源的能力-被评为良好。使用4周后,用户版移动的应用程序评分量表的总体质量得分为4.25(满分5分),表明移动的应用程序质量良好。信息分项得分最高,为4.75(满分5分)。社区伙伴关系和参与式设计在TGHIR应用程序的开发中是有效的,从而使信息资源应用程序具有令人满意的功能和总体高质量的评级。测试用户认为TGHIR应用程序将有助于TGD患者及其护理伙伴。
Despite the abundance of health information on the internet for people who identify as transgender and gender diverse (TGD), much of the content used is found on social media channels, requiring individuals to vet the information for relevance and quality. We developed a prototype transgender health information resource (TGHIR) delivered via a mobile app to provide credible health and wellness information for people who are TGD. We partnered with the TGD community and used a participatory design approach that included focus groups and co-design sessions to identify users’ needs and priorities. We used the Agile software development methodology to build the prototype. A medical librarian and physicians with expertise in transgender health curated a set of 97 information resources that constituted the foundational content of the prototype. To evaluate the prototype TGHIR app, we assessed the app with test users, using a single item from the System Usability Scale to assess feature usability, cognitive walk-throughs, and the user version of the Mobile Application Rating Scale to evaluate the app’s objective and subjective quality. A total of 13 people who identified as TGD or TGD allies rated their satisfaction with 9 of 10 (90%) app features as good to excellent, and 1 (10%) of the features—the ability to filter to narrow TGHIR resources—was rated as okay. The overall quality score on the user version of the Mobile Application Rating Scale was 4.25 out of 5 after 4 weeks of use, indicating a good-quality mobile app. The information subscore received the highest rating, at 4.75 out of 5. Community partnership and participatory design were effective in the development of the TGHIR app, resulting in an information resource app with satisfactory features and overall high-quality ratings. Test users felt that the TGHIR app would be helpful for people who are TGD and their care partners.
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