Inter-organisational alignment to enhance information technology (IT) driven services innovation in a supply chain: the case of radio frequency identification (RFID)

Inter-organisational alignment to enhance information technology (IT) driven services innovation in a supply chain: the case of radio frequency identification (RFID)
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组织间协调加强供应链中信息技术 (IT) 驱动的服务创新:射频识别 (RFID) 案例

DOI:
10.1080/0951192x.2011.602363
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发表时间:
2011
影响因子:
4.1
通讯作者:
B. Ageron
B. Ageron
中科院分区:
工程技术3区
文献类型:
--
作者:
G. Neubert;Carine Dominguez;B. Ageron

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如果企业的信息系统(IS)和业务战略不一致,企业就不可能具有竞争力。亨德森和文卡特罗开发的战略调整模型(SAM)(战略调整:利用信息技术(IT)实现组织转型。IBM Systems Journal,38(2/3),472-484。)将战略一致性视为公司及其IS之间的独立挑战。这种对一致性的关注并没有在经验上扩展到组织间层面。这项研究提出了组织间的一致性问题,并遵循公司如何嵌入在供应链(SC),适应他们的IS和组织,同时实施IT驱动的创新。我们进行了一个案例研究的射频识别(RFID)项目在珠宝SC。这个SC是由一个中型零售商(MSR),由总部和80家商店,和一个单一的供应商,物流服务提供商(LSP)。通过结合RFID项目框架和SAM,本研究提供了一些答案的动态对齐,并根据项目的不同阶段突出显示各种序列。通过一个单一的案例研究,本文最后提出了SAM的对齐角度扩展到组织间的水平。
Firms cannot be competitive if their information systems (ISs) and business strategies are not aligned. The strategic alignment model (SAM) developed by Henderson and Venkatraman (Strategic alignment: leveraging information technology (IT) for transforming organizations. IBM Systems Journal, 38 (2/3), 472–484.) considers strategic alignment as a stand-alone challenge between a company and its IS. This concern of alignment has not been empirically extended to the inter-organisational level. This research raises the question of inter-organisational alignment and follows how companies, embedded in a supply chain (SC), adapt their ISs and organisations while implementing IT-driven innovation. We conducted a case study on a radio frequency identification (RFID) project in a jewellery SC. This SC is made of a middle-sized retailer (MSR), composed of headquarters and 80 stores, and one single supplier, a logistic service provider (LSP). By combining an RFID project framework and the SAM, this study provides some answers to the dynamics of alignment and highlights various sequences according to the different phases of the project. Through a single case study, this article finally proposes to extend the alignment perspectives of the SAM to the inter-organisational level.
超越言语:测试组织间绩效衡量指标之间的一致性
DOI: 10.1108/13683041011027427
发表时间: 2010
影响因子: 2.5
作者:
Rey-Marston M
通讯作者: Rey-Marston M