Feeling our way to machine minds: People's emotions when perceiving mind in artificial intelligence
Feeling our way to machine minds: People's emotions when perceiving mind in artificial intelligence
复制标题
感知机器思维:人们在人工智能中感知思维时的情绪
DOI:
10.1016/j.chb.2019.04.001
复制
发表时间:
2019
期刊:
影响因子:
--
通讯作者:
Sophia Rodriguez
中科院分区:
文献类型:
--
作者:
Daniel B. Shank;C. Graves;Alexander Gott;Patrick Gamez;Sophia Rodriguez
It is now common for people to encounter artificial intelligence (AI) across many areas of their personal and professional lives. Interactions with AI agents may range from the routine use of information technology tools to encounters where people perceive an artificial agent as exhibiting mind. Combining two studies (useable N = 266), we explore people's qualitative descriptions of a personal encounter with an AI in which it exhibits characteristics of mind. Across a range of situations reported, a clear pattern emerged in the responses: the majority of people report their own emotions including surprise, amazement, happiness, disappointment, amusement, unease, and confusion in their encounter with a minded AI. We argue that emotional reactions occur as part of mind perception as people negotiate between the disparate concepts of programmed electronic devices and actions indicative of human-like minds. Specifically, emotions are often tied to AIs that produce extraordinary outcomes, inhabit crucial social roles, and engage in human-like actions. We conclude with future directions and the implications for ethics, the psychology of mind perception, the philosophy of mind, and the nature of social interactions in a world of increasingly sophisticated AIs.
影响因子:
1.6
作者:
Kurtz,LauraE;Algoe,SaraB
通讯作者:
Algoe,SaraB
影响因子:
7.6
作者:
Gray, Kurt;Wegner, Daniel A.
通讯作者:
Wegner, Daniel A.