Underreporting of Workplace Violence: Comparison of Self-Report and Actual Documentation of Hospital Incidents.

Underreporting of Workplace Violence: Comparison of Self-Report and Actual Documentation of Hospital Incidents.
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工作场所暴力的漏报:自我报告与医院事件实际记录的比较。

DOI:
10.1177/2165079915574684
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发表时间:
2015-05
影响因子:
2.6
通讯作者:
Essenmacher L
Essenmacher L
中科院分区:
医学4区
文献类型:
--
作者:
Arnetz JE;Hamblin L;Ager J;Luborsky M;Upfal MJ;Russell J;Essenmacher L

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这项研究考察了卫生保健工作者队列中工作场所暴力(WPV)事件自我报告和实际记录之间的差异。这项研究是在美国一家医院系统中进行的,该系统有一个中央电子数据库来报告WPV事件。2013年,对员工(n=2010)进行了邮寄调查,了解他们前一年使用WPV的经历。将调查答复与输入电子系统的实际事件进行比较。在过去一年自行报告暴力事件的调查问卷受访者中,88%的人没有在电子系统中记录事件。然而,超过45%的人曾非正式地向他们的上级报告过暴力行为。研究人员发现,如果员工受伤或失去工作时间,他们更有可能正式报告暴力事件。了解报告不足的程度和不太可能报告的医护人员的特点,可能有助于医院确定将暴力教育和预防工作集中在哪里。
This study examined differences between self-report and actual documentation of workplace violence (WPV) incidents in a cohort of health care workers. The study was conducted in an American hospital system with a central electronic database for reporting WPV events. In 2013, employees (n = 2010) were surveyed by mail about their experience of WPV in the previous year. Survey responses were compared with actual events entered into the electronic system. Of questionnaire respondents who self-reported a violent event in the past year, 88% had not documented an incident in the electronic system. However, more than 45% had reported violence informally, for example, to their supervisors. The researchers found that if employees were injured or lost time from work, they were more likely to formally report a violent event. Understanding the magnitude of underreporting and characteristics of health care workers who are less likely to report may assist hospitals in determining where to focus violence education and prevention efforts.
DOI: 10.1097/nna.0b013e3181ae97db
发表时间: 2009-07-01
影响因子: 2
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